Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding Store
Discover At Home in Arlington Heights, IL. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Wanted to purchase a lamp shade. At Home is known to carry odds and ends particularly lamp shades. I have purchased many from them over the years. Unfortunately I will not be returning any more. I had a specific lamp shade I found but the item which was on the shelf didn't have size dimensions on it, or the price. The store assistant manager i located mentioned I should go to customer service for help. So I walked over to the front of the store and no one was there the same guy came over and handed me a tape measure.
After I measured the item he told me he could not sell the item because it was a return and part of a lamp base. So I have to find the lamp base. I then proceeded to go back to the lamps area and was met by another sales associate. She proceeded to take the lamp shades away from me and told me she could not sell it because the store did not carry it. The sales associate recommended I go online to Amazon to find a comparable item.
I went down another aisle and sure enough, saw the same lamp shade ON a lamp base, selling fir $119.99. Most lamp shades by themselves were $19.99. So its an extra $100 to purchase the base. Why didnt any sales associate or manager tell me that the same item is in a different aisle? This is disappointing to say the least. See the photos and you be the judge.
I am going to take the sales associates advise and shop on Amazon.
MY
mwaka yawawa
Nov 7, 2025
5.0
Has everything you need
EO
Erika Olmetti
Nov 2, 2025
1.0
I love this store. Unfortunately won’t be returning to this location. Actually I will be returning to return the rug I just purchased.
The manager or worker told my husband not to open a rug that we were purchasing. He told her we were buying it and wanted to make sure it was the correct size we needed. As they only display 5x7 (here’s a suggestion maybe display all sizes).
When I got to check out the manger/worker lady was clearly talking about us. I never have felt like a criminal until today. She had like 4 people at the front door as if we were stealing. The one lady kept asking her where’s the people at. She didn’t say anything cause we were right there.
With all your locations closing you would think they would have better customer service.
Not making people feel like criminals.
Here’s my advice:
If a customer is doing something they shouldn’t be doing try approaching them and ask if they need assistance. And explain the no open package rule if any. I have 23 years of retail experience. And I would never make anyone feel like a criminal.
JF
Jonathan Fernandez
Nov 2, 2025
5.0
Clean, friendly employees, organized well, would go back if I was in the area again.
OA
osvaldo amaro
Oct 16, 2025
5.0
It was a nice visit. However I didn't find sufficient wall hanging
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What types of products can I find at At Home in Arlington Heights?
At Home offers affordable home décor, furniture, lighting, wall art, and seasonal holiday decorations, featuring styles from modern to farmhouse, classic, and coastal.
What are the store hours for At Home in Arlington Heights?
At Home is open daily from 9:00 AM to 10:00 PM, except on Thanksgiving, Christmas, and Easter when it is closed. Special holiday hours may apply.
Does At Home offer delivery and pickup services?
Yes, At Home provides in-store pickup and no-contact delivery options. Delivery services are arranged through third-party providers and may vary by location.
Can I return items at At Home without a receipt?
Yes, you can return unused items in their original packaging within 60 days without a receipt, though returns require proof of purchase for a full refund.
Does At Home have a loyalty or rewards program?
Yes, the Insider Perks program is a free-to-join loyalty program offering benefits like 10% off welcome offers, birthday bonuses, receiptless returns, and early notices of sales.
What payment methods does At Home accept?
At Home accepts Visa, MasterCard, Discover, American Express, cash, Apple Pay, gift cards, reward certificates, coupons, and PayPal both in-store and online.
Where is At Home located in Arlington Heights?
At Home is located at 750 E Rand Road, Arlington Heights, IL 60004.
What nearby places can I visit before or after shopping at At Home Arlington Heights?
Nearby places include Arlington Car Wash for car care, Laser Quest for family fun with laser tag, and Cub Foods for convenient grocery shopping.
Are there other furniture or home goods stores near At Home in Arlington Heights?
Yes, local options include Bif Furniture Chicaco 보르네오 시카고 and Floor and Decor, both offering furniture and home improvement products.
How can nearby real estate agents or services enhance my shopping experience at At Home?
Nearby real estate agents such as Allison Lutz - RE/MAX Suburban and James Shin Real Estate can help you find or stage a new home, complementing your furniture and décor purchases at At Home.