Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Twin Falls, ID offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
1350 Blue Lakes Boulevard North, Twin Falls, ID
83301, United States
Hours
Reviews
4.0
2,066 reviews
5 stars
1,038
4 stars
504
3 stars
205
2 stars
109
1 star
210
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, with specific mentions of unhelpful staff and long wait times for assistance.
Product Availability
Several reviews highlighted issues with product availability, including items being out of stock or difficult to locate in the store.
Installation Services
Numerous customers expressed dissatisfaction with Lowe's installation services, citing delays and poor workmanship.
Employee Helpfulness
While some customers praised individual employees for their helpfulness, there were consistent complaints about the overall lack of assistance in the store.
Pricing Concerns
Customers noted that prices were often higher compared to competitors, particularly during holiday sales.
- FLFabian LeonJan 4, 20265.0Very nice & helpful
- KCkami corriganDec 20, 20251.0We have spent thousands of dollars at Lowes and have received some damaged appliances . Most were replaced until we met Jared at customer service in twinfalls .buyers beware!!!!! There is no customer service 😕
- KEKAREN EMBLETONDec 20, 20251.0Terrible customer service! Save yourself some headache and head to Home Depot!!!!
- CCCRDec 12, 20251.0Ordered appliances from the store. Supposed to be delivered in two weeks, so I take the day off of work, and two days before delivery I get a text saying. My order will be delivered. Then sometime the night before my delivery it will be three more days. Won't be doing business with Lowes anymore.
- THTim HigdemDec 8, 20253.0Give only 3 stars because the prices for Christmas items are gouged like crazy this year. I was very disappointed walking in there today. No deals to be found. (Update went back today hoping to see some mark downs like all the other big name stores for lights decorations etc. But there are none. 50% off or more elsewhere)
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Twin Falls offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, plumbing, tools, flooring, garden equipment, and more, suitable for both beginners and professionals.
What are the store hours for Lowe's Home Improvement in Twin Falls?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's in Twin Falls offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I check my order status after purchasing from Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates are sent with any changes.
What payment options are accepted at Lowe's Home Improvement in Twin Falls?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any installation services offered at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, flooring, doors, HVAC, and more to support your home improvement projects.
How can I return or exchange items purchased at Lowe's?
Items can generally be returned within 90 days. Returns for online purchases can be started online before shipping items back. In-store returns require proof of purchase at the customer service desk.
Are there any nearby real estate agents or services near Lowe's in Twin Falls?
Yes, several real estate agents and services such as Super Realty of Idaho, Kayla Kidd, and Guild Mortgage Company are located nearby, which can be convenient for home buyers or renovators visiting Lowe's.
Is there a place nearby to exchange propane near Lowe's Home Improvement?
Yes, Blue Rhino Propane Exchange is nearby and provides propane exchange services, making it convenient to refill your propane needs during your visit to Lowe's.
What nearby amenities can customers visit before or after shopping at Lowe's?
Customers can visit local businesses such as Snipz Salon for beauty services and Subway for quick meals, both located near Lowe's in Twin Falls.