Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Twin Falls, ID Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
1350 Blue Lakes Boulevard North, Twin Falls, ID
83301, United States
Hours
Reviews
4.0
2,053 reviews
5 stars
1,033
4 stars
502
3 stars
204
2 stars
109
1 star
205
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were criticized for being unprofessional and unhelpful.
Product Availability
Customers generally found that Lowe's had a good selection of products, although some reported issues with stock levels and specific items being unavailable.
Installation Services
Many customers expressed dissatisfaction with Lowe's installation services, citing delays, poor workmanship, and lack of communication.
Store Environment
The store is often described as clean and well-organized, but some customers noted issues with clutter and difficulty finding help.
Comparison to Competitors
Several reviews compared Lowe's unfavorably to Home Depot, particularly regarding customer service and pricing.
- DDDarsiNov 14, 20255.0I went into Lowe's for some tape and decided to walk through the Christmas Decoration sections (I love Christmas)! I was immediately greeted by Torri and Lynne who helped me pick out some lawn decorations. Lynne ran to get me a cart and Torri made sure that she was available if I needed anything else. What a great team! Thanks girls!!
- RHRobert HigginsNov 8, 20255.0Robyn is the absolute best! Past couple times I've come in the app has been wrong on product locations and both times she went above and beyond to make sure I found what I was looking for! Thank you!
- DPDoug PerrineNov 6, 20254.0I can always get my steps in here, but they have what I need
- SMStratus MercuryNov 4, 20251.0Called 4 times, the AI was not helpful at all and everytime I was transferred they just hung up on me, pretty terrible service altogether.
- SBStuart BakerOct 8, 20251.0I took a damaged craftsman breaker bar to this store to exchange based on the craftsman lifetime “no hassle” guarantee. The breaker bar was probably 20 years old or more so the item number did not match the replacement breaker bar. Mine was an 18 inch and I was trying to exchange it for the closest which is now a 15 inch. The two customer service ladies were not very professional and not helpful at all saying that it had to match exactly or they wouldn’t honor the guarantee. Instead of arguing, I drove to the Meridian store which exchanged it in about 30 seconds with no hassle at all. Avoid this store! I’m going to think twice before I buy any guaranteed tools from Lowe’s ever again.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Twin Falls offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, plumbing, tools, flooring, garden equipment, and more, suitable for both beginners and professionals.
What are the store hours for Lowe's Home Improvement in Twin Falls?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's in Twin Falls offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I check my order status after purchasing from Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates are sent with any changes.
What payment options are accepted at Lowe's Home Improvement in Twin Falls?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any installation services offered at Lowe's?
Yes, Lowe's offers a variety of installation services including appliances, flooring, doors, HVAC, and more to support your home improvement projects.
How can I return or exchange items purchased at Lowe's?
Items can generally be returned within 90 days. Returns for online purchases can be started online before shipping items back. In-store returns require proof of purchase at the customer service desk.
Are there any nearby real estate agents or services near Lowe's in Twin Falls?
Yes, several real estate agents and services such as Super Realty of Idaho, Kayla Kidd, and Guild Mortgage Company are located nearby, which can be convenient for home buyers or renovators visiting Lowe's.
Is there a place nearby to exchange propane near Lowe's Home Improvement?
Yes, Blue Rhino Propane Exchange is nearby and provides propane exchange services, making it convenient to refill your propane needs during your visit to Lowe's.
What nearby amenities can customers visit before or after shopping at Lowe's?
Customers can visit local businesses such as Snipz Salon for beauty services and Subway for quick meals, both located near Lowe's in Twin Falls.