Business Details
About
Hot Tub Store
North Idaho Spas has been selling and servicing Sundance Spas in Northern
Idaho since 1995. Our service technicians are Sundance and Jacuzzi Factory Certified
Technicians. Our office staff members are Sundance spa experts and are happy to help
you find the right spa for your family.
Location
Hours
Reviews
4.9
144 reviews
5 stars
137
4 stars
3
3 stars2
2 stars1
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and responsive staff, highlighting their willingness to go above and beyond.
Repair and Maintenance
Many reviews noted prompt and efficient service for repairs, with technicians like Max receiving specific commendations for their expertise and quick resolutions.
Sales Experience
The sales process was described as pressure-free, informative, and accommodating, with staff providing personalized assistance to help customers find the right products.
Product Quality
Customers expressed satisfaction with the quality of the spas, noting their durability and effectiveness, particularly the Sundance models.
Overall Satisfaction
Overall, customers reported a high level of satisfaction with their experiences, recommending North Idaho Spas for both purchases and service.
- BCBrenda CaseNov 10, 20255.0Max squeezed us into his schedule and got our hot tub up and running again. They are always great anytime we have questions or concerns.
- DBdavid BakerNov 8, 20254.0We've enjoyed excellent service and attention from North Idaho Spa. D nT Baker
- PLPete LairdNov 5, 20255.0My wife and I started with Daniel in the Hayden store and ended up at the SandPoint store as they have a larger selection. I must have misheard the closing time on Saturday so when we got up to SandPoint Christine was just closing. She was so nice and gracious to reopened the store, logged in and helped us fine the right tub. Christine wrote up our purchase order and we are very happy! Thanks to both Daniel and Christine! They were both very nice and helpful. Great experience!
- TNTerri NorrisOct 26, 20255.0Max was great! He was very responsive and had my spa fixed quickly and for a lot less than I was quoted by another company!
- MGMelanie GrantOct 18, 20255.0We have had great service the first year since our spa was installed. We have had to make a variety of adjustments and they have been very accommodating and thoughtful with a variety of solutions. Max has been a wonderful technician with service and maintenance for our tub.
Frequently Asked Questions About North Idaho Spas - Sandpoint
What products and services does North Idaho Spas - Sandpoint offer?
North Idaho Spas has been selling and servicing Sundance Spas in Northern Idaho since 1995, with factory-certified technicians and expert office staff to help you find the right spa.
Where is North Idaho Spas - Sandpoint located?
The store is located at 564 Birch Street, Ponderay, ID 83852, USA.
What are the business hours for North Idaho Spas - Sandpoint?
North Idaho Spas is open Tuesday to Thursday from 10:00 to 18:00, Friday and Saturday from 10:00 to 16:00, and closed on Monday and Sunday.
How can I contact North Idaho Spas - Sandpoint?
You can call them at +1 208-265-5434 or toll-free at +1 208-719-7575, or email info@northidahospas.com.
What payment options are accepted at North Idaho Spas - Sandpoint?
They accept major credit cards such as American Express, Mastercard, Visa, Diners Club, as well as Apple Pay, Android Pay, PayPal, cash, financing, invoice, and traveler’s checks.
Do the staff at North Idaho Spas speak multiple languages?
The staff at North Idaho Spas speak English to assist customers.
What are some nearby places that customers can visit around North Idaho Spas?
Nearby places include Town of Ponderay for government services, Ponderay One Stop gas station, and Outdoors Inn motel for accommodation.
Are there convenient transportation or automotive services near North Idaho Spas?
Yes, customers can find automotive repair at Ponderay Auto Care, auto glass service at 7B Auto Glass, and car dealers like Taylor & Sons Chevrolet nearby.
Where can customers find post office services near North Idaho Spas?
Nearby post office locations include Post Office-Ponderay and USPS, offering mailing and freight services.
What recreational and gym facilities are near North Idaho Spas?
Future Physique Pilates offers gym and pilates studio services close to North Idaho Spas for customers interested in fitness.