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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Pocatello, ID, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,647 reviews
5 stars
883
4 stars
413
3 stars
161
2 stars
59
1 star
131
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some employees received praise for their helpfulness and friendliness, many customers reported poor service, long wait times, and unresponsive staff.
Product Availability
Customers frequently noted issues with product availability and order fulfillment, leading to frustration and cancellations.
Store Cleanliness
The store was generally reported as clean and well-organized, contributing positively to the shopping experience.
Installation Services
Several reviews highlighted significant problems with installation services, including delays and poor workmanship.
Pricing and Selection
Customers appreciated the competitive pricing and wide selection of products available at the store.
- BGBernie GerdesJan 5, 20265.0Friendly and easy to find what I need staff as johny on the spot to help
- CLChris LundDec 3, 20255.0Great store and helpful employees.
- JBJ BNov 28, 20255.0Connor at the Pocatello store is so amazing!!! We bought a heater there today and it broke 💔 but he made the exchange with a built one. He handled our frustrations and concerns so easily. His customer skills should be acknowledged and he should get a raise.
- AAAmandaNov 13, 20251.0Worst flooring project experience I have ever heard of and sadly had to be part of. I would 100% not recommend going through them for anything large going in your home. They sold us defective floors to begin with and this wasn't found until after half our carpet was ripped out, along with padding and strips. We had to pick what they had in stock to replace the bad product, which was an entirely different color than what we originally picked. We had to haul our faulty product back and haul our new stuff back to our house, even though we paid for delivery. We were told Monday that they would order our new quarter round and stair noses and exchange products as soon as they came in. Today they stated we had a delivery coming and when they called to do this they said they were just taking the old product back and not giving us anything at this time. I was not okay with giving any product back without a refund or exchange so we had to cancel this. We called the store and was told nothing has been ordered and was told they probably can't rush the shipping and it could take a full week to get these items in. I feel bad for the installer who came in from Salt Lake, who is now stuck waiting for these things as well. This has been the most frusterating process ever. I don't recommend going through this because no one seems to really care besides Nick and Ash.
- JBJeff BurgemeisterNov 6, 20251.0Buyer beware!!!! We purchased a washing machine a few years ago from lowes. Bought the extended warranty for it. (250$) sept 15 the machine breaks down. I submit 2 different warranty claims online,and after no response from the warranty (insurance) company, I drove to to the pocatello lowes and had a girl from the appliance section help me submit a third request. All 3 requests showed "pending" but no response. After a week goes by,I decide to seek service on my own,and hire an appliance repair company to fix it.(550$). Another week goes by and i again go to lowes seeking reimbursement. Tyson,a manger from the appliance section ,tries to make contact with the warranty company, and they say they declined my service request because I didn't wait for their permission to seek service. (After waiting almost 2 weeks of no response from them). Then Tyson says he can see about having lowes at least reimburse me the cost of the initial warranty,since it turned out to be a scam. Again,I wait two more weeks ,with no response from Tyson,or his mangers from Lowes. Finally i go in again, and Tyson informs me I didn't follow proper reimbursement protocols from the warranty company(after they ignored my service request) ,and neither they,nor Lowes will be reimbursing me anything. Total loss to me,800$. And weeks without a washer. Let's not even get started how their contractors severely damaged our new hardwood floors a few years ago during a remodel. Thats a whole other story. Bottom line,I'll never spend another penny with the pocatello lowes, Other than a girl named Leah,who helped me file the initial claim,everyone I've asked for help has turned a deaf ear to my cause. If youre shopping for appliances,do yourself a favor and don't fall for the slightly lower prices!!! . You will spend alot of time dealing with managers who couldnt care less. You will pay for it in the long run.Support your local appliance stores and forget the giants. The minute you walk out,their commitment to you ends.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Pocatello offer?
Lowe's offers a wide range of products including appliances, paint, tools, flooring, plumbing supplies, grills, lumber, and gardening equipment. They also provide installation services for items like appliances, flooring, lighting, and more.
Where is Lowe's Home Improvement located in Pocatello, ID?
Lowe's Home Improvement in Pocatello is located at 650 Bullock Street, Pocatello, ID 83202.
What are the store hours for Lowe's Home Improvement in Pocatello?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others having adjusted hours.
Does Lowe's in Pocatello offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa credit cards.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also provided when your order status changes.
What should I do if I want to return or exchange an item purchased at Lowe's?
Items can generally be returned within 90 days. For online purchases, start the return via your Order History online. In-store returns require proof of purchase at the customer service desk.
Are there other useful stores or services near Lowe's in Pocatello?
Yes, nearby you'll find Blue Rhino Propane Exchange for propane needs, KeyMe Locksmiths for locksmith services, PetSmart for pet supplies and grooming, and Ashley for furniture and mattresses.
What dining options are available near Lowe's Home Improvement in Pocatello?
Near Lowe's, you can enjoy meals at Texas Roadhouse for steakhouse fare and Olive Garden Italian Restaurant for Italian cuisine, both convenient for a meal before or after your home improvement shopping.
How can nearby services like locksmiths and travel agencies assist customers visiting Lowe's?
Customers can conveniently address multiple needs in one trip; for example, get key or lock services at KeyMe Locksmiths nearby, or plan travel arrangements at Permann Jennifer Travel agency, both located close to Lowe's in Pocatello.