Extra Space Storage

Reviews

• AP

  Anna P

  Mar 4, 2026
  1.0
  Agreed to rent a unit at one monthly rate and within a few months received a notice that the price would nearly double. Feels very misleading. After reading reviews, it seems this happens to a lot of customers here. Would not recommend.
• MS

  Mona Somers

  Feb 21, 2026
  2.0
  Beautiful New Facility in Nampa. Loved the unit, especially the motion light in the unit. The office staff are very kind and efficient. I would give them 10 stars but unfortunately..... Now the bad... They give you one month free and get you in the door with a teaser rate. My signed contract rate was $135 that would eventually go up to their current rate which was at that time 4 months ago $189. Moved into the unit Nov 2025 with free month. Dec, Jan, Feb $135. Got notice Feb 1st my rent was going from $135 to $219 not even the $189 I signed on my contract... I specifically asked several times to several employees if the rent would go up slowly and how often since they were offering the lower rates to get you on the door. I was told it wouldn't happen right away and would go up gradually. So in 4 months it's going from $135-$219 ($84) A friend ask about their pricing and was told they have been raising it twice a month. I quicky reached out to Stor-it where I was for 3 yrs before this, I will be moving back there on March 1st. So be careful!! I feel for all the people that got the switch and bait!
• BC

  Brian Connolly

  Feb 15, 2026
  5.0
  Great storage company. We transferred from Orange, who had taken over our previous local storage company that we had been with for 10 years, and promptly raised the rates. We were able to transfer to Extra Space and get an indoor unit as well as a covered RV spot for less than we were paying at the other place. Very satisfied.
• MD

  Monique Desaro

  Feb 13, 2026
  2.0
  The facility was really nice! Super clean! Easy to reserve and get moved into. The problem was that all of a sudden my rental price almost doubled with no notice and when I tried to get ahold of the facility nobody would answer my calls. I made sure to call during business hours so we ended up stopping by the office to clear everything up. Again, it said they were open but nobody was in office. I ended up just canceling everything online and moved to another facility just down the road.
• TP

  Trent steel Powerzzz

  Feb 10, 2026
  5.0
  Extra space is the place! All of the units are clean, well lit and safe. Their price point is totally reasonable for the amenities. The RV/boat storage is great and so easy to access. The staff is exceptional and pay special attention to the details and your needs assuring you get exactly what you want. My personal experience has been fantastic! A special thanks to Steve and especially Erica for going above and beyond to help me and my family in my time of need.⭐⭐⭐⭐⭐ Boom💥🧨💥

Frequently Asked Questions About Extra Space Storage