Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Meridian, ID Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,858 reviews
5 stars
1,058
4 stars
459
3 stars
154
2 stars
65
1 star
122
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many employees are praised for being helpful and knowledgeable, there are numerous complaints about rude staff and long wait times for assistance.
Product Availability
Customers frequently mention that Lowe's has a good selection of products, but there are complaints about items being out of stock or misrepresented online.
Store Experience
The store is generally described as clean and organized, but some customers find it difficult to navigate, particularly in certain sections like plumbing.
Employee Recognition
Several reviews highlight specific employees who provided exceptional service, indicating that staff can significantly enhance the shopping experience.
Checkout Process
There are complaints about long wait times at checkout, particularly with self-service options, leading to frustration among customers.
- DHDrew Horsefield2 days ago5.0Curbside pick up takes forever. You always have to call and it always takes 15 to 20 minutes. I was pretty upset, but when Victor came out to bring my items, he did a great job and turned the experience around. Having guys like that who care about customers help overcome the technological problems you have with your system. Victor turned a one star experience into a five star experience.
- GAGreg AshtonNov 11, 20251.0Another wasted trip to Lowe’s when I should’ve just gone directly to Grovers. Stopped to ask for help from two people in red vests that were apparently too busy sorting screws or goofing around in their area to help me find a lightbulb. I even asked the second guy twice For some specific assistance and he just told me to go down two aisles. Very rarely do I find what I need and even more rare is finding assistance. That’s the last trip. I’m gonna make like this when I should’ve just spent the extra time to go the extra miles to Grovers.
- BTBrady ThompsonNov 5, 20251.0Tried calling in. Got their stupid AI service rep that is impossible to use. Finally after asking 5 times I got in contact with a real person and told them specifically what I needed. Then, was put on hold for over 30 minutes and they never came so I would give them 0 stars if I could
- RMRobert MiddletonNov 4, 20255.0I would like to thank Rod in the plumbing department for helping with my plumbing project. He has a great attitude and was very helpful.
- DJDan JonesOct 26, 20255.0Brandon is my go to person when I need help with plumbing or electrical, knowledgeable and helpful with all my projects. Brandon kinda looks like a very young Robert plant from Led Zeppelin lol! Seriously he is an asset to Lowes and I appreciate every visit knowing someone is doing their most for me.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Meridian, ID?
You can find a wide variety of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Home Improvement in Meridian, ID.
Does Lowe's offer services for installation and delivery?
Yes, Lowe's provides various installation services such as appliances installation, flooring installation, and smart home installation, as well as delivery and in-store pickup options.
What are the store hours for Lowe's Home Improvement in Meridian, ID?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM, with some variations on holidays.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. You will receive email updates if your order status changes.
What is Lowe's return and exchange policy?
Most items can be returned within 90 days. Online purchases can be returned by starting a return online in your Order History, and in-store returns require proof of purchase at the customer service desk.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payment.
Are there any helpful nearby places around Lowe's Home Improvement that customers should know about?
Nearby you can find Blue Rhino Propane Exchange for propane needs, Minute Key for lock and key services, and Epic Shine Car Wash for vehicle cleaning, which might be convenient before or after your visit to Lowe's.
What dining options are available near Lowe's Home Improvement in Meridian, ID?
There are several nearby restaurants including Tacos Don Nacho for Mexican food, Boise Crust for pizza, and Chipotle Mexican Grill, offering a variety of quick dining options to enjoy before or after shopping.
Are there any financial service locations near Lowe's Home Improvement that customers can access?
Yes, Horizon Credit Union and Western Union are nearby for banking and money transfer services, and LibertyX Bitcoin ATM is also available for cryptocurrency transactions.
How can nearby services like Bigfoot Pest Control or Addus HomeCare complement a visit to Lowe's?
Bigfoot Pest Control offers pest management services and Addus HomeCare provides personal care services nearby, which can be useful resources for customers looking to maintain and improve their homes and well-being alongside their shopping at Lowe's.