Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Idaho Falls, ID Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,363 reviews
5 stars
1,251
4 stars
591
3 stars
192
2 stars
89
1 star
240
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude interactions and a lack of assistance.
Product Availability
Customers appreciated the wide selection of products, but there were complaints about items being out of stock or not available as advertised.
Delivery Issues
Numerous reviews highlighted problems with delivery, including delays, incorrect items, and poor communication regarding orders.
Store Organization
The store is generally described as clean and organized, but some customers found it difficult to locate items or received incorrect directions from staff.
Pricing Concerns
Several customers noted that prices at Lowe's were higher compared to competitors like Home Depot, leading to dissatisfaction.
- MWMotel West5 days ago5.0What a wonderful store. The staff here does an excellent job.
- CCCrystal5 days ago5.0I love this store! They always take such good care of us. Hands down the best place to order cabinets. Jennifer, Stacie, and management are wonderful to work with.
- CHChad HallNov 6, 20255.0Nope it's fine I'll find it myself...
- BABrent AikenNov 3, 20252.0I bought a husqvarna leaf blower that didn't work, it isn't returnable and I have to get it serviced somewhere else and they won't return or exchange. I see now the product has poor quality reviews. I feel I could have had better service at any other store chain. This product has a warranty that isn't being honored.
- JQJacquelynn QuistNov 1, 20255.0Better than Home Depot.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Idaho Falls offer?
Lowe's offers a wide range of quality hardware products and home improvement supplies including paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, and gardening equipment. They also provide various installation services such as appliances, flooring, cabinetry, roofing, and more.
What are the store hours for Lowe's Idaho Falls location?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours vary; for example, it is closed on November 27, 2025, and December 25, 2025.
Does Lowe's Idaho Falls offer in-store pickup or delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will notify you of any order status changes.
What is the return or exchange policy at Lowe's Idaho Falls?
Most items can be returned within 90 days. Online purchases can be returned by starting the process online, and in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement in Idaho Falls?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment methods.
Are there any nearby places to grab a meal or coffee after shopping at Lowe's Idaho Falls?
Yes, nearby options include Subway for sandwiches, Starbucks or Dutch Bros Coffee for coffee, Taco Bell and Wendy's for fast food, which are convenient for a quick meal or drink after your visit.
If I need propane, is there a nearby supplier close to Lowe's Idaho Falls?
Yes, Blue Rhino Propane Exchange is nearby and can be a convenient option for customers needing propane while shopping at Lowe's.
Where can I get locksmith services near Lowe's Idaho Falls?
Minute Key and Minute Key provide key and locksmith services close to Lowe's, which can be useful if you need lock or key assistance during your visit.
Are there other hardware or building supply stores near Lowe's Idaho Falls?
Yes, Harbor Freight Tools and Sherwin-Williams are nearby, offering additional hardware and building supply options that customers might consider checking out.