Customers consistently praised the friendly and knowledgeable staff, highlighting their helpfulness without being pushy.
Product Selection
The store offers a wide variety of furniture options, with many customers expressing satisfaction with the selection available.
Sales Experience
Many reviews noted a positive sales experience, with staff providing assistance while allowing customers to browse comfortably.
Delivery Issues
Some customers expressed frustration with delivery delays and issues with furniture quality upon arrival.
MV
Melanie Vecchio
1 day ago
5.0
We had a fantastic experience buying a new chair from Cris at Furniture Row in Idaho Falls. It was honestly refreshing to work with a competent salesperson who was just as excited about the sale as we were about the purchase. Cris was knowledgeable, attentive, and made the whole process easy and enjoyable without any pressure. This is exactly how furniture shopping should feel. We’ll absolutely be back and will ask for Cris again!
TB
Tina Blackburn
Jan 5, 2026
5.0
I went to several furniture stores looking for a couch and ultimately returned to Furniture Row.
The salesman’s name was Brad Tolman; I told him what I was looking for and he showed me several couches. Brad was not pushy, but was around for questions and I appreciated that. I bought a beautiful, comfortable couch that I know will last a long time. I highly recommend Furniture Row.
LC
Lori Carrell
Jan 2, 2026
5.0
What a wonderful experience we had with Angela today. She's so easy to talk to, experienced, polite, and very knowledgeable.
Between her and Jordan at Denver Matteress you have won our business for as long as we live in Idaho Falls! All the staff were extremely helpful..wish I could give you 10 stars!
SL
Shaenia Lyon
Dec 30, 2025
5.0
Diego was great and worked very fast to help us out!! If I need more furniture will be going back!!
AT
ann thomas
Dec 28, 2025
5.0
Angie at the Idaho Falls location was great!! We were undecided in the store but after getting home we called her, made our decisions and proceeded with our purchase. She was responsive and got us taken care of and explaining our options.
What types of products can I find at Furniture Row in Idaho Falls?
Furniture Row offers a wide variety of home furnishings including leather and upholstered furniture, dining and accent tables, sofas, recliners, shelving, bedroom groups, mattresses, linens, and home office furniture.
What are the store hours for Furniture Row in Idaho Falls?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
Does Furniture Row provide delivery and financing options?
Yes, Furniture Row offers delivery services and financing options to assist customers with their purchases.
Where is Furniture Row located in Idaho Falls?
Furniture Row is located at 2680 S. 25th Rd., Idaho Falls, ID 83404.
What payment methods are accepted at Furniture Row?
Furniture Row accepts American Express, Cash, Check, Discover, Mastercard, Visa, and also offers financing options.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has wheelchair accessible entrances and parking available for all customers.
Are there dining options nearby Furniture Row where I can eat before or after shopping?
Yes, nearby dining options include Taco Bell, T.G.I. Friday's, Lucy's New York Style Pizzeria, Winger's Roadhouse Grill, Texas Roadhouse, Panera Bread, Five Guys, Cafe Rio, The Cocoa Bean, Cafe Sabor, IHOP, and Johnny Carino's, offering a variety of cuisines to suit your taste.
Are there other furniture or mattress stores near Furniture Row?
Yes, nearby furniture and mattress stores include Denver Mattress and Mattress Firm, both located close to Furniture Row for convenient comparison shopping.
What healthcare facilities are located near Furniture Row in Idaho Falls?
Nearby healthcare facilities include Idaho Falls Community Hospital, Mountain View Hospital, Advantage Eye Centers, Richard Blatter, D.O., Aspen Dental, Emergency Dentist 24/7, Mental Wellness Center, Idaho Falls Clinic, Idaho Falls Pulmonary Sleep and Critical Care Specialists, Urology Associates of Idaho Falls, and Western Spine Institute.
How can I contact Furniture Row for customer service inquiries?
You can reach Furniture Row's customer service via email at customerservice@furniturerow.com or by phone at +1 208-552-3006.