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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Boise, ID is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,187 reviews
5 stars
1,184
4 stars
560
3 stars
203
2 stars
95
1 star
145
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customer service experiences are inconsistent, with some staff being helpful and friendly while others are reported as rude or unprofessional.
Product Availability
Customers appreciate the variety of products available, but there are complaints about specific items being out of stock or not carried.
Delivery Issues
Numerous reviews highlight significant problems with delivery services, including delays and miscommunication.
Store Cleanliness
The store is generally reported as clean and organized, contributing positively to the shopping experience.
Staff Knowledge
While some employees are praised for their knowledge and assistance, others are criticized for providing incorrect information.
- BABrice AraveDec 26, 20251.0If they tell you they take Apple Pay, or the credit card you have in your Apple wallet, don’t believe them. You will waste an hour shopping for stuff only to have the machine ask for a PIN code when you use the credit card in your Apple wallet. Credit cards don’t have PIN codes. The cashier told me I have a problem with my card or pay set up. It is a Lowe’s system issue.
- VVVeteranUSMCDec 19, 20255.0I’m a huge fan of this Lowe’s store… and that’s the only reason this review is getting a five star. I went in there yesterday or a couple of days ago to get a car key cut. I had my own key that I bought off of Amazon and there’s this one particular dude that looks like an old skinny biker. I’ve only interacted with them, maybe three or four times but every time he gives me a hard time and is extremely difficult and doesn’t actually assist at all. Anyway, went to the key making station press the Help button and unfortunately, he’s the one that showed up. The key was by itself with my other car key so there wasn’t any paper or tag or anything on it. They would indicate that it came from Lowe’s. Without specifying this is my key I couldn’t have been any more clear that it was my key and I asked if he would be able to cut this key for me as I got it from Amazon and I’m just wanting to use it for my car door. He accepted the key, put my actual car key in the machine and then started talking about how he would have to find that particular key and he wasn’t sure if he could actually make it and then he ended up not being able to find that particular key for sale so he told me he couldn’t do it because he wasn’t able to trick the machine into thinking that he was selling it to me and he refused to cut it. Again, it’s not as much that he refused to cut the key but more he’s completely disrespectful and never helpful. I will never let him even attempt to assist again and I will go out of my way to figure it out myself or go ask someone else if he’s the only option to assist. I don’t really understand how this dude still works there with his lack of Customer Service and the disrespect that he shows unless he just doesn’t like me. Again, the only reason this review is not getting less than five stars is because it wasn’t the Stor’s fault but this individual that needs to learn people skills immediately. If I had never gone in to Lowe’s before, and he was the only person that I interacted with, I would easily be able to give it a three star.
- KBKarly BryantNov 27, 20252.0Their staff is confidently incorrect, so now we have a non-functional shower over Thanksgiving.
- EWEric WingersonNov 24, 20255.0Always helpful.
- ATAndrew TothNov 4, 20255.0I needed a new light. Walked in and picked one out. It was fast and easy. Lots to choose from.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Boise?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, lumber, grills, gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Boise?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday and from 8:00 AM to 8:00 PM on Sunday. Holiday hours vary.
Does Lowe's Home Improvement in Boise offer in-store pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for your convenience.
How can I check the status of my order with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account where email updates will also be sent.
What is the return policy for items purchased at Lowe's?
Most items can be returned within 90 days with proof of purchase. Returns from Lowes.com can be started online or returned in-store at the customer service desk.
Can I get professional installation services at Lowe's Home Improvement?
Yes, Lowe's offers a variety of professional installation services including appliances, flooring, cabinets, lighting, HVAC, and more.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Visa, MasterCard, Discover, Diners Club, cash, and checks.
What are some nearby places I can visit when shopping at Lowe's in Boise?
Nearby places include Tucanos Brazilian Grill for dining, The Prospect historic landmark, and Howard Johnson by Wyndham Boise hotel if you need accommodations.
Is there a locksmith service near Lowe's Home Improvement in Boise?
Yes, Minute Key is a nearby locksmith and key service center where you can get key duplication and related services.
What nearby services can assist with vehicle maintenance near Lowe's?
Discount Tire is close by, offering tire sales and repair as well as oil change services.