Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Boise, ID Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,178 reviews
5 stars
1,180
4 stars
557
3 stars
203
2 stars
94
1 star
144
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed, with some customers praising helpful employees while others report rude or unprofessional behavior.
Product Availability
Customers appreciate the variety of products available, but some express frustration over specific items being out of stock or difficult to find.
Delivery Issues
Numerous complaints about delivery delays and miscommunication regarding orders, leading to significant customer dissatisfaction.
Store Cleanliness
The store is generally reported as clean and organized, contributing positively to the shopping experience.
Pricing Concerns
While many customers find prices reasonable, some feel that certain items are overpriced compared to competitors.
- ATAndrew TothNov 4, 20255.0I needed a new light. Walked in and picked one out. It was fast and easy. Lots to choose from.
- JRJennifer RaeOct 28, 20251.0Wood machine was down and we needed a piece cut. We were told to go somewhere else because they had nothing to cut wood! Um aren't we in lowes? You know the place where they sell axes, hacksaws, etc?
- MUmadi ulreyOct 20, 20251.0I actually like Lowe’s a lot but I’m not quite sure why they keep hiring people who keep telling customers “oh that’s not even a thing” just because they haven’t personally heard of a product. This is my second time I’ve experienced this. This time I was looking for a 4 prong dryer adapter and the man said “it’s not even a thing and it never has been” when it quite literally is. I ended up finding it myself online and I have attached a photo of it.
- GIGeorge IngrahamOct 15, 20255.0Very good Debra in the Door and windows Dept. Was very informative and helpful
- SSShitsville101Oct 9, 20255.0Excellent experience. They had exactly what I needed, the prices were reasonable, the staff was super friendly, and their website was much easier to navigate than the other home improvement store I looked at.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Boise?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, lumber, grills, gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Boise?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday and from 8:00 AM to 8:00 PM on Sunday. Holiday hours vary.
Does Lowe's Home Improvement in Boise offer in-store pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for your convenience.
How can I check the status of my order with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account where email updates will also be sent.
What is the return policy for items purchased at Lowe's?
Most items can be returned within 90 days with proof of purchase. Returns from Lowes.com can be started online or returned in-store at the customer service desk.
Can I get professional installation services at Lowe's Home Improvement?
Yes, Lowe's offers a variety of professional installation services including appliances, flooring, cabinets, lighting, HVAC, and more.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Visa, MasterCard, Discover, Diners Club, cash, and checks.
What are some nearby places I can visit when shopping at Lowe's in Boise?
Nearby places include Tucanos Brazilian Grill for dining, The Prospect historic landmark, and Howard Johnson by Wyndham Boise hotel if you need accommodations.
Is there a locksmith service near Lowe's Home Improvement in Boise?
Yes, Minute Key is a nearby locksmith and key service center where you can get key duplication and related services.
What nearby services can assist with vehicle maintenance near Lowe's?
Discount Tire is close by, offering tire sales and repair as well as oil change services.