Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of salespeople like Mike, Dennis, and Alexis.
Product Quality
Customers expressed satisfaction with the quality of the furniture, noting that it met their expectations and was durable.
Delivery Issues
Several reviews highlighted problems with delivery times and communication, indicating a need for improvement in this area.
Shopping Experience
Customers appreciated the no-pressure sales environment and the ability to browse comfortably, which contributed to a positive shopping experience.
DW
Dalvin Webb
Jan 4, 2026
5.0
This was the best purchase experience I ever dealt with. Sabrina was so patient with us throughout this process. We kept changing our mind, but she helped us come to a decision we liked. Would come back for more purchases.
LM
louie Mitchell
Dec 23, 2025
5.0
Connor was a great help. Recommend him as a sales person and a manager Jerry awesome person. Also recommend this store.
JG
Jeremy Gibson
Dec 21, 2025
5.0
We have been very picky about our furniture and after raising our concerns, our needs were met and exceeded by the friendly staff. I can’t say enough about how much we appreciate all the work that was put into us. Thank you all.
CP
Catheryn Pond
Dec 18, 2025
1.0
3 times at the store at different times all 3 times no on was avaliable to help. I hope there is not commission sales as there was no assistance. When I got help for final purchase check out I gave my name and spelled it and it still spelt my name wrong. Terrible customer service so far. Let's hope the furniture is better.
SL
Scrawny Lester
Dec 4, 2025
5.0
We got the most comfortable couch & recliner, we went to a few stores before we found them at Furniture Row. They were super helpful, kind & played with our 5 month old puppy like it was an everyday occurrence to have a little Auggie running around! They even came out to our house when we couldn't figure out how to get the backs off so they'd fit through our door. Highly recommend them & we'll go back for any future furniture purchases!
What is Furniture Row and what products do they offer?
Furniture Row specializes in home furnishings, mattresses, and linens, offering a variety of furniture including sofas, beds, dining tables, office furniture, and home accents all in one location.
Where is Furniture Row located?
Furniture Row is located at 113 N. Cole Rd., Boise, ID 83704, United States.
What are the store hours for Furniture Row?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 12:00 PM to 6:00 PM.
What payment options does Furniture Row accept?
Furniture Row accepts American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Does Furniture Row offer any customer services such as financing or delivery?
Yes, Furniture Row offers delivery and financing services to customers.
Can customers pick up their orders in store at Furniture Row?
Yes, Furniture Row offers in-store pickup for customers.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has wheelchair accessible entrances and parking.
What are some nearby stores to Furniture Row where I can find other types of shopping?
Nearby stores include Denver Mattress for mattresses and furniture, Bath & Body Works for beauty products, and Victoria's Secret & PINK for lingerie and clothing.
Are there any entertainment or family-friendly attractions near Furniture Row?
Yes, nearby attractions include the Aquarium Of Boise, Boise Aquarium, and the Tropical Marine Conservation Institute, which are great for family visits before or after shopping.
What options are available near Furniture Row for dining or quick meals?
There are several dining options nearby such as Subway for sandwiches, and Jacksons Food Stores which offers convenience snacks and beverages.