Business Details
About
Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your West Des Moines, IA Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your West Des Moines area
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
544 reviews
5 stars
329
4 stars
135
3 stars
50
2 stars
20
1 star
10
What are people saying?
AI-generated from recent customer reviews
Product Selection
Customers appreciate the wide variety of unique and functional organizing items available.
Staff Helpfulness
Many reviews highlight the friendly and helpful nature of the staff, with specific mentions of individual employees going above and beyond.
Store Experience
The store is described as clean, well-organized, and enjoyable to browse, although some customers noted issues with staff engagement.
Pricing Concerns
Several customers expressed that prices are high compared to other retailers, with some suggesting that similar items can be found for less elsewhere.
Customer Service Issues
A few reviews mentioned negative experiences with customer service, including lack of acknowledgment from staff and issues with scheduling consultations.
- SBShelly BiermanOct 24, 20255.0Impressed with all the different items to purchase to organize every room or part of your life. Great selection of inspiring you to organize your home, office & life. The staff were all very nice and helpful. If you haven't been there its worth going & letting yourself get inspired to organize small or large projects.
- SHScott HeidrichOct 2, 20255.0I can't say enough about the helpfulness of the employees at this location, especially Luke. I am not local and the Des Moines store had some items that were not available in my area. I was able to place an order for store pickup and then sent a prepaid label so they could send the items to me That's certainly going above and beyond which is a rarity in today's world.
- SMSss MmmAug 21, 20255.0Everything is perfect. Recommended.
- MFMyrna FynaardtJun 25, 20255.0Lots of unique, functional items for organizing your life.
Frequently Asked Questions About The Container Store
What are the fulfillment options at your stores?
We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.
Do you offer special financing?
Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.
Can you come to my home to design my space?
Yes, our In-Home Designers will come to your home for free and explore how to unlock the potential of your space. They will develop a written proposal that includes our time and cost for products to transform your space.
I don't have a store near me, can I still get a free design?
Yes, you can still take advantage of our free design service even if you are not close to a store by making a Virtual Design appointment. Your Design Specialist will work with you over your phone, tablet or computer.
Can you help me organize my space?
Yes, our In-Home Organizers will come to your home to organize any space. They will develop a written proposal that includes our time and cost for products to transform your space. Once the plan is agreed upon, they will organize, label, drop off donations and complete any returns needed.
Can you help me select the right products and organizers for my existing custom space?
Of course. Any of our Store Specialists would be happy to help you select the right products for your space. Or, choose to make an appointment with one of our In-Home Designers.
Do you have different styles and types of custom spaces to choose from?
Yes! We offer a wide variety of exclusive custom spaces from the unmatched strength of solid steel to the luxury of built-in wood to fit any room, style and budget. Explore all your options here.
What fulfillment options does The Container Store in West Des Moines offer?
The store offers free in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Does The Container Store provide special financing?
Yes, special financing is available through The Container Store Credit Card, which you can apply for online.
Can I have a design expert come to my home to help organize and design my space?
Yes, In-Home Designers offer free visits to develop a written proposal to transform your space. In-Home Organizers can also help with organizing and other related tasks.
Is there a virtual option for design services if I don't live near a store?
Yes, you can book a Virtual Design appointment to work with a Design Specialist remotely via phone, tablet, or computer.
What kinds of custom closet and shelving options are available?
The store offers a wide variety of exclusive custom spaces, from solid steel to built-in wood, to fit any room, style, or budget.
What are your store hours in West Des Moines?
The store is open Monday through Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which counties does The Container Store in West Des Moines serve?
The store serves Poweshiek, Story, Polk, Warren, and Dallas counties in Iowa.
What nearby places can help someone visiting The Container Store in West Des Moines?
Nearby places like Mills Crossing shopping center and Caribou Coffee provide convenient spots to shop or relax before or after visiting the store.
Are there any nearby services for customers interested in real estate?
Yes, there are many real estate agents and services nearby, such as Sonny Greene, Michael Caligiuri Real Estate, and Iowa Real Estate School, which may be helpful for customers moving to the area and organizing new spaces.
Are there retail and outdoor gear stores near The Container Store in West Des Moines?
Yes, REI and Costco are nearby, providing options for sporting goods and wholesale shopping, making it convenient to combine errands in the area.