Brand Certified
Lowe's Home Improvement
4.0(2005 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1700 50th Street, West Des Moines, IA
50266, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(515) 267-0300
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/IA-West-Des-Moines/0552
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in West Des Moines, IA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
2,005 reviews
5 stars
1,036
4 stars
503
3 stars
182
2 stars
64
1 star
220
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Customers appreciated the good selection of products, although there were complaints about stock issues and delivery delays.
Installation Issues
Several reviews highlighted significant problems with installation services, including delays, incorrect orders, and poor quality of work.
Mixed Experiences
While some customers had positive experiences, others reported rude behavior from staff and poor customer service, leading to frustration.
- AWAnna Wang2 days ago4.0We were looking for AC and heater combo unit. Did not find it.
- FLFelipe LopezFeb 14, 20264.0Me gusta los pero no tiene una muy buena variedad en sus productos. La calidad es buena. Y el orden de la tienda es lo mejor.
- CCCarolFeb 13, 20265.0I went to Lowe’s today to buy a new toilet and had such a great experience with Scott who helped Me. He knew the products, was very good at giving me information that my son the installer would Need and he did it all with such enthusiasm, knowledge and patience with me. Then he helped me With a problem I was having with getting a repair man for my Refrigerator. We just took a few minutes at the end of our business for a chat too. I left the store smiling, feeling more positive Than when I started my day. I can’t Thank him enough for his time and help. He was super and even let me tease him about his cap!! What a great guy and wonderful employee. He gets a 10 from me. Lowe’s is so lucky to have him.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
- BDBill DownsFeb 3, 20261.0Stopped to pay off my credit card at the service desk. I couldn’t believe they were arm wrestling right in front of people walking by. When I was waited on it was like an effort to wait on me. Needless to say, Menards gets my business going forward.
- MMMKJan 28, 20265.0I would like to acknowledge Carl from the lumber department for his exceptional assistance last week. I sincerely appreciate his attentiveness to my request for a specific cut of wood. He took the time to thoroughly understand my needs and identified the appropriate solution. Upon returning home, I found that the piece of wood was precisely what I required! Thank you Carl!! MK
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in West Des Moines?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical, flooring, garden tools, kitchen remodeling items, plumbing, tools, and outdoor furniture among others.
What are the store hours for Lowe's Home Improvement in West Des Moines?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays.
Does Lowe's in West Des Moines offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa payment options.
How can I find out the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account, where you will also receive email updates regarding your order.
What should I do if I need to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. If purchased online, you can start a return through your order history online. In-store returns require proof of purchase at the customer service desk.
Are there any nearby lodging options if I am visiting Lowe's from out of town?
Yes, the Sheraton West Des Moines Hotel and John Q Hammons Hotels are nearby, providing convenient accommodation options for visitors.
What nearby services can be useful for security or key needs when visiting Lowe's?
Minute Key, a nearby key and locksmith service, can assist customers with key duplication or lock services while visiting Lowe's.
Are there dining options close to Lowe's Home Improvement in West Des Moines?
Yes, nearby dining options include Palmer's Deli and Market, The Tavern II, and Tavern Pizza & Pasta Grill, offering a variety of meals for customers.
Does Lowe's in West Des Moines offer installation services for purchased products?
Yes, Lowe's provides installation services including appliances, flooring, cabinets, doors, windows, and more to support your home improvement projects.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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