Business Details
About
Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreChairsChildren's Furniture StoreOutdoor Furniture StoreStools
Furniture Row® Black Friday Furniture Super Sale - Save $100 Per $1,000 Spend. The More You Buy, The More You Save. Visit Our Store or Shop Online! Sale Ends Thursday 11/27.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
762 reviews
5 stars
598
4 stars
82
3 stars
27
2 stars
13
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly, helpful, and knowledgeable sales staff, with many highlighting specific employees for their exceptional service.
Delivery Experience
Delivery personnel received positive feedback for their professionalism and efficiency, although there were some complaints about delays in furniture readiness.
Sales Approach
Customers appreciated the no-pressure sales environment, allowing them to browse freely while still having access to assistance when needed.
Product Quality
While many customers were satisfied with the quality of the furniture, some expressed disappointment regarding pricing and issues with defective items.
Store Atmosphere
The store was described as clean and well-organized, contributing to a pleasant shopping experience.
- LHLori Hockett1 day ago5.0Great selection and found the perfect chair.
- JIJenny IbendahlNov 13, 20252.0The sales ladies were nice but I don’t understand why I have to wait 8 weeks to get my chair and couch .. had I known that before I ordered I would have chosen something else or bought somewhere else!!
- JJJeanieNov 11, 20255.0Greeted when we walked in store. Salesman was very helpful but not pushy or stalky.
- KNKimberly NiedertNov 6, 20255.0I was looking for a new living room set and these guys were awesome. They gave me the space to look around on my own and would come and check on me every now and then. They went above and beyond to find me the power loveseat I wanted when they only had a couple left in stock for the whole United States. They found my power loveseat when they first thought there were only manual love seats left! Thank you guys as you are going to make my knee replacement recovery so much easier with the power reclining loveseat instead of a manual and I will be way more comfortable as well!!
- BPBrandee PettengillOct 30, 20255.0My review is solely for the delivery guys. I will do a review reguarding in store service and product at a later time once I have had my furniture a bit longer. Today I had an exchange done by Juister and Sam. These two guys did a fantastic job. Juister is the definition of the old saying "work smarter not harder" as his approach to moving out the one piece of furniture and moving in the other was a very well thought out and well executed plan that made for a quick and efficient exchange process. He is a great asset to this business. Both guys were also very friendly and just enjoyable to be around. I have also had a delivery from Jacob (I believe that was his name) in the past, who was also a really nice kid and did a good job.
Frequently Asked Questions About Furniture Row
Where is Furniture Row located?
Furniture Row is located at 4141 Mirage Ridge Rd., Waterloo, IA 50701, US.
What are the operating hours of Furniture Row?
Furniture Row is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What types of furniture and products does Furniture Row offer?
Furniture Row offers a wide range of products including leather and upholstered furniture, dining and accent tables, sofas and sectionals, bedroom groups, mattresses, linens, home office furniture, lamps, mirrors, rugs, and more.
Does Furniture Row provide delivery and financing services?
Yes, Furniture Row offers delivery and financing services to make your shopping experience more convenient.
What payment methods does Furniture Row accept?
Furniture Row accepts AMERICANEXPRESS, CASH, CHECK, DISCOVER, FINANCING, MASTERCARD, and VISA for payments.
Is Furniture Row accessible for customers with wheelchairs?
Yes, Furniture Row has a wheelchair accessible entrance and wheelchair accessible parking available.
Can I pick up my order in-store at Furniture Row?
Yes, Furniture Row offers in-store pickup for your convenience.
What nearby stores can I visit alongside Furniture Row for more furniture options?
Nearby furniture stores include Denver Mattress and Sofa Mart, which offer additional mattress and furniture selections you might want to explore.
Are there dining options near Furniture Row?
Yes, near Furniture Row you can find dining options such as Dairy Queen, Pita King (a Greek restaurant), Culver's, and 4 Queens Dairy Cream for ice cream and fast food.
What services and amenities are available near Furniture Row that might be useful for customers?
Nearby amenities include Western Union for money transfer services, All Stop Car Wash for auto detailing and convenience store needs, T-Mobile for mobile phones, and Veridian Credit Union for financial services.