Was there this morning for my 8am appointment had wait just few minutes for a door was fast unloading less than hour was out there women in the office was very friendly was long trip from NC to get there but definitely return again in near future wish every warehouse was like this one our jobs be whole lot easier 5 star rating friendly and fast unloading
AK
Asen K
Oct 14, 2025
5.0
Excellent job, app noon, check in 7.00, on door right away, 7.50 out . Thanks guys to save me time
MM
Marnev Marnev
Oct 6, 2025
5.0
I had appt at 8am, arrived at 7:30. Done at 8:50. Nice people working here. No overnight parking, but there is a small truck stop nearby and exit on i380 for sleeping.Shipping and receiving office between doors 30 and 31. Once you get into building, receiving is on left side and shipping right side.
Frequently Asked Questions About Ferguson Distribution Center
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
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Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
How can I get support for ferguson.com if I need help?
You can contact the dedicated customer support team at 888-222-1785 or email customer.support@ferguson.com. Support is available Monday to Friday, 8 a.m. - 8 p.m. EST.
What should I do if I forgot my password for ferguson.com?
Click the Forgot Password link in the Login dropdown and enter your registered email. You'll receive an email to reset your password and regain access.
How can I update my email address for my ferguson.com account?
Log in using your old email address, go to My Settings under the My Ferguson tab, then Manage My Info to edit and save your new email address.
Can I save my login information on ferguson.com?
You can select Remember Me to save your email address for login convenience, but your password will not be saved to protect your security.
Which web browsers are best for viewing ferguson.com?
Ferguson.com works best on Microsoft Edge, Apple Safari, Mozilla Firefox, and Google Chrome, though it may function on others with possible feature differences.
What payment methods are accepted on ferguson.com?
You can pay using Visa, Mastercard, and American Express credit cards.
Does ferguson.com offer financing options?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants.
What are the regular operating hours for Ferguson Distribution Center in Waterloo, IA?
The center is open Monday through Friday from 7:00 a.m. to 11:59 p.m., Saturday from midnight to 7:30 a.m., and Sunday from 7:00 a.m. to 3:00 p.m.
Are there any holiday closures at Ferguson Distribution Center I should be aware of?
Yes, the center is closed on Thanksgiving (11/27), Christmas Eve and Day (12/24, 12/25), New Year's Eve and Day (12/31, 1/1).
What should I do in case of an after-hours emergency for commercial water heater delivery at Ferguson Distribution Center?
For after-hours emergency will call or commercial water heater service, call (800) 217-9480.
What nearby places can I visit before or after stopping at Ferguson Distribution Center?
Nearby places of interest include Ferguson Enterprises for home improvement needs, Anna's Kitchen for dining, and the Tyson Fresh Meats butcher shop, making it convenient for business or leisure visits in the area.
Are there convenient banking options near Ferguson Distribution Center?
Yes, there are U.S. Bank ATMs nearby that you can use for your banking needs while visiting the area.
How can the Valley Transportation Waterloo Lot help visitors to Ferguson Distribution Center?
The Valley Transportation Waterloo Lot nearby offers property management and can assist with transportation or real estate needs when visiting the Ferguson Distribution Center.