Business Details
About
Furniture Rental ServiceComputer StoreAppliance StoreFurniture StoreElectronics StoreRefrigerator StoreBedroom Furniture StoreAppliance Rental Service
Drop by our Arona store located at 2060 Sovia Dr Ste 111, WATERLOO, IA, to shop the latest deals on name brand lease-to-own electronics, furniture, appliances, and more.
Location
Hours
Reviews
3.4
144 reviews
5 stars
76
4 stars
8
3 stars
9
2 stars
3
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some customers praise the friendly and helpful staff, others report rude management and poor communication.
Payment Issues
Numerous complaints about unauthorized charges and aggressive payment reminders, leading to frustration among customers.
Product Quality
Customers have reported issues with product quality, including damaged items and poor delivery service.
Flexibility
Some customers appreciate the flexibility in payment arrangements and understanding during financial difficulties.
Overall Experience
While some customers have had positive experiences, many express dissatisfaction and recommend avoiding the business.
- SSSavannah Smith1 day ago5.0hand’s down y'all are the best!!!
- RPRochelle Phillips2 days ago2.0We have been loyal customers here for almost 4 years. Without our permission they saved a card on file and ran it through this week knowing we call in weekly with the card that we're going to use that week or we go in and pay cash. But Marley decided to take it upon herself and it took out automatic withdraw affecting our bank account. They say that it automatically did it when they put us on a promise to pay but that is bull crap because they did the same thing to my cousin a few months ago. We almost have our merchandise paid off and have put too much into it to just give it back. However we only have one item through them which is a good thing because I will never ever get anything here again I will stick with Rent-A-Center who we have other items with and have been loyal customers and they don't pull no crap like the employee at Arona did. They are very nice and their prices are great and they are very clean and I thought they were very professional until this incident today. I would recommend going through Rent-A-Center if you don't want to have them storing your card on file and running it whenever they feel like it affecting your account. When this item is paid off they will not have our service again.
- AHAnna Hagerman5 days ago4.0Well Arona Home Essentials has nice furniture I enjoy the furniture I bought from them but to be rueful I have had bad experiences with workers that work there but as I said the furniture is very nice
- BHBILL HOWARDOct 21, 20255.0It always treated me with respect you're going to be friendly very helpful I have no complaints whatsoever
- STSebastian TapiaOct 20, 20255.0Great service, very friendly, and very kind!
Frequently Asked Questions About Arona Home Essentials Waterloo
I have bad credit, can I still rent from you?
Yes! No credit is needed at Arona Home Essentials. Bad Credit? No Credit? No Problem?
Where are you located?
We have 52 stores in 9 states plus Puerto Rico.
What type of products can I rent at Arona Home Essentials?
We have everything! Appliances, Electronics, Furniture, Mattresses and even Tires! Plus if you don't see something, just ask us and we will work with you to get it in for you to rent. TVs and Laundry (Washers and Dryers) are some of our most popular items to rent to own, but we also have computers, gaming systems, speakers, sound systems, toys, hand bags and more. Come on in and check us out!
Do you deliver?
We sure do! If it is in stock at your local Arona Home Essentials we will deliver same or next day to your home. We even set it up for you!
Do you take care of service and repairs?
Yes, at Arona Home Essentials you have our no worry guarantee. We will take care of any repairs that your product needs while it is under agreement. See store for complete details.
Are you hiring?
YES! We are always looking for great people to join the Arona Family. To apply, visit https://arona-home-essentials.oasisrecruit.com/
¿Habla español?
Si. https://www.aronarents.com/esp
What is Arona's Customer Service Phone Number?
833-47-ARONA (833-472-7662)
What is the phone number for Arona Customer Service?
833-472-7662
Can I rent from Arona Home Essentials if I have bad or no credit?
Yes, Arona Home Essentials does not require credit checks. Bad credit or no credit is not a problem.
Where is Arona Home Essentials Waterloo located?
The store is located at 2060 Sovia Dr, Ste 111, Waterloo, IA 50702.
What products can I rent at Arona Home Essentials Waterloo?
You can rent appliances, electronics, furniture, mattresses, tires, computers, TVs, sound systems, and more. If you don’t see an item, they can often get it for you.
Does Arona Home Essentials offer delivery services?
Yes, they provide delivery the same day or next day if the item is in stock at your local store and will even set it up for you.
Does Arona Home Essentials handle repairs and service for rented products?
Yes, they offer a no worry guarantee and take care of any repairs needed while the product is under agreement.
What are the store hours for Arona Home Essentials Waterloo?
Monday to Thursday 10 AM to 6 PM, Friday 10 AM to 7 PM, Saturday 9 AM to 4 PM, and closed on Sunday.
How can I contact Arona Home Essentials Customer Service?
You can call their customer service at 833-472-7662.
What popular nearby places can I visit when I come to Arona Home Essentials Waterloo?
Nearby, you can visit Planet Fitness for a workout, enjoy a meal at Carlos O'Kelly's Mexican Restaurant, or relax at Diamond Nails salon after your shopping trip.
Are there other furniture stores near Arona Home Essentials Waterloo?
Yes, Aaron's furniture store is nearby, offering additional furniture options for comparison or to meet your needs.
How can nearby services like Waterloo Driver’s License Station help if I'm visiting Arona Home Essentials Waterloo?
If you have errands at the Waterloo Driver’s License Station nearby, you can conveniently combine your visit to Arona Home Essentials with your DMV appointment, saving time.