Brand Certified
Arona Home Essentials Waterloo
3.5(152 reviews)
Certified by Arona Home Essentials Waterloo • Mar 01, 2026
Business Details
2060 Sovia Dr, Waterloo, IA
50702, United States
Certified by Arona Home Essentials Waterloo • Mar 01, 2026
(319) 232-0790
Certified by Arona Home Essentials Waterloo • Mar 01, 2026
https://www.aronarents.com/waterloo-ia-48
Certified by Arona Home Essentials Waterloo • Mar 01, 2026
About
Certified by Arona Home Essentials Waterloo • Mar 01, 2026
Furniture Rental ServiceComputer StoreAppliance StoreFurniture StoreElectronics StoreRefrigerator StoreBedroom Furniture StoreAppliance Rental ServiceArona Corporation
Drop by our Arona store located at 2060 Sovia Dr Ste 111, WATERLOO, IA, to shop the latest deals on name brand lease-to-own electronics, furniture, appliances, and more.
Location
Certified by Arona Home Essentials Waterloo • Mar 01, 2026
Hours
Certified by Arona Home Essentials Waterloo • Mar 01, 2026
Reviews
3.5
152 reviews
5 stars
84
4 stars
8
3 stars
9
2 stars2
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, many reported rude and unprofessional behavior from management, leading to a negative overall impression.
Payment Issues
Numerous reviews highlighted unauthorized charges and aggressive payment collection practices, causing frustration and distrust among customers.
Product Quality
Customers expressed dissatisfaction with the quality of products received, including damaged items and poor service regarding repairs or replacements.
Mixed Experiences
Some customers had positive experiences with specific employees and appreciated the flexibility and deals offered, but these were overshadowed by widespread complaints.
- MCMeme Calahan1 day ago5.0Everything is perfect great experience
- LALakisha AllenJan 31, 20265.0Very helpful from the very beginning. Great prices as well.
- RPRochelle PhillipsJan 23, 20261.0I've been renting for couple years now. Loved the items and payments. Everyone was friendly and professional. Until couple months back. When an employee did not remove my card and processed my payment without permission. Said I was coming in to make the payment because wasnt on the card. It resulted in them getting their money but I was $2.78 short on the card thats y I said id be in to pay cash. It cost me $30 overdraft at my bank. I've never been late or avoided them for any reason. I've paid thousands of dollars to them. Very good customer. I called to make payment to day and was told it was a card service fee now too. Started in Jan. But last 3 weeks never had the fee. I have less that 350 on my item. It will be paid off next month and I will NEVER rent here again. I recommend Rent A Center. They have great prices and very flexible. My husband has been with them for 2 years. We have paid off several items thru them. Arona is a fraud. They do not care about their customers. I've asked for a number to speak to owner or corporate and they refuse to tell me. DO NOT RENT HERE. Its good in beginning but towards end of contract they do alot of bullshit. Unprofessional at the end. Only one with respect and professionalism is Robert. He gets 5 stars everyone else get a -5.
- IAIsabel AndersonJan 16, 20265.0I love a Arona.They always accommodate your desire if you don't see it , they will accommodate you thank you
- THTy HigbeeJan 6, 20265.0Had a fantastic experience here! Prices were great and everyone was so kind and helpful!! 10/10 would recommend!
Frequently Asked Questions About Arona Home Essentials Waterloo
I have bad credit, can I still rent from you?
Yes! No credit is needed at Arona Home Essentials. Bad Credit? No Credit? No Problem?
Where are you located?
We have 52 stores in 9 states plus Puerto Rico.
What type of products can I rent at Arona Home Essentials?
We have everything! Appliances, Electronics, Furniture, Mattresses and even Tires! Plus if you don't see something, just ask us and we will work with you to get it in for you to rent. TVs and Laundry (Washers and Dryers) are some of our most popular items to rent to own, but we also have computers, gaming systems, speakers, sound systems, toys, hand bags and more. Come on in and check us out!
Do you deliver?
We sure do! If it is in stock at your local Arona Home Essentials we will deliver same or next day to your home. We even set it up for you!
Do you take care of service and repairs?
Yes, at Arona Home Essentials you have our no worry guarantee. We will take care of any repairs that your product needs while it is under agreement. See store for complete details.
Are you hiring?
YES! We are always looking for great people to join the Arona Family. To apply, visit https://arona-home-essentials.oasisrecruit.com/
¿Habla español?
Si. https://www.aronarents.com/esp
What is Arona's Customer Service Phone Number?
833-47-ARONA (833-472-7662)
What is the phone number for Arona Customer Service?
833-472-7662
Can I rent from Arona Home Essentials if I have bad or no credit?
Yes, Arona Home Essentials does not require credit checks. Bad credit or no credit is not a problem.
Where is Arona Home Essentials Waterloo located?
The store is located at 2060 Sovia Dr, Ste 111, Waterloo, IA 50702.
What products can I rent at Arona Home Essentials Waterloo?
You can rent appliances, electronics, furniture, mattresses, tires, computers, TVs, sound systems, and more. If you don’t see an item, they can often get it for you.
Does Arona Home Essentials offer delivery services?
Yes, they provide delivery the same day or next day if the item is in stock at your local store and will even set it up for you.
Does Arona Home Essentials handle repairs and service for rented products?
Yes, they offer a no worry guarantee and take care of any repairs needed while the product is under agreement.
What are the store hours for Arona Home Essentials Waterloo?
Monday to Thursday 10 AM to 6 PM, Friday 10 AM to 7 PM, Saturday 9 AM to 4 PM, and closed on Sunday.
How can I contact Arona Home Essentials Customer Service?
You can call their customer service at 833-472-7662.
What popular nearby places can I visit when I come to Arona Home Essentials Waterloo?
Nearby, you can visit Planet Fitness for a workout, enjoy a meal at Carlos O'Kelly's Mexican Restaurant, or relax at Diamond Nails salon after your shopping trip.
Are there other furniture stores near Arona Home Essentials Waterloo?
Yes, Aaron's furniture store is nearby, offering additional furniture options for comparison or to meet your needs.
How can nearby services like Waterloo Driver’s License Station help if I'm visiting Arona Home Essentials Waterloo?
If you have errands at the Waterloo Driver’s License Station nearby, you can conveniently combine your visit to Arona Home Essentials with your DMV appointment, saving time.
Brand Certified Facts from Arona Home Essentials Waterloo
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