Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Sioux City, IA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,222 reviews
5 stars
641
4 stars
304
3 stars
109
2 stars
41
1 star
127
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with customer service, including rude staff and unhelpful responses to complaints.
Delivery Issues
Numerous reviews highlighted significant problems with delivery, including delays, incorrect items, and lack of communication.
Staff Availability
Customers frequently mentioned difficulty in finding staff to assist them, with reports of employees being unresponsive or unhelpful.
Product Quality
Some customers expressed dissatisfaction with the quality of products purchased, including defective appliances and issues with returns.
Positive Experiences
Despite the negative feedback, several customers praised specific employees for their helpfulness and noted positive shopping experiences.
- RRRon Ridgway3 days ago1.0I would generally give Lowe's a much higher star rating but my last experience dictates I give them only one star. I ordered a shower head online and paid for the installation. The shower head was supposed to be delivered in two days. It was delivered over a week later. As for the installation, they gave me a 5 PM installation time, during dinner time. I rescheduled for another day at 10 AM. No one could get here so it was rescheduled. I ultimately canceled the installation, got my $90 refunded, and installed it myself. Also, I do not like the fact that Lowe's does not have their own installation crews. Instead, they use Angi's. If I pay for installation from a large retail business, I expect them to install it, not put it out there for any Joe Blow off Angi's list to do their work for them.
- WJwesley jones5 days ago4.0Decent materials
- LFLauri FulkerthOct 27, 20251.0Dont bother calling the number they tell you to call. I did. I was told I dont know why they referred you to call us. You can file a complaint though. So i said OK. They said they can haul our old fridge away on NOVEMBER 10TH, (that's a long ways away!) and can hook up our new fridge, as well as walk us through how to run everything since there is no manual. They will not refund the hook up fee as that is part of the new fridge!! Thats ridiculous! I wouldnt have paid the extra if i had known they would say that. Long story short. The only thing i got back was the money for the haul away since they didnt do any of it, and a fridge still sitting in my living room that I have to now figure out how to get out of my house. If i could put a zero down for them i would cause calling the number proves they STILL truly suck!! My husband and I went to lowes to purchase a refrigerator. This was Tuesday Oct 14th. We found one we liked and had a nice young man help us. They however could not deliver until Monday October 27th. We asked if they could set it up and take our old one out. He said yes they can. There are fees for this of course. We paid the fees. Today our fridge was delivered. HOWEVER ...they would not hook it up as it needed a shut off valve to switch from one fridge to the other. We told them the shut off was in the basement. They stated they could not go down and do that. Mind you my husband is an amputee and does not do well with stairs. He has also had a stroke and is unable to use his left hand. My husband offered to clamp it off so they could at least get the old fridge out if the house. They refused to let him do this and told him he would have to hook the fridge up himself and could call and they would come back and get the old fridge. When I got off work I called customer service to complain. They can't go more than 3 ft from the fridge and they can't pick up the old fridge until NEXT Monday! I'm so irritated with them I wish we would have gone somewhere else to purchase the fridge. The man made me so mad I ended up hanging up on him. Did I get refunded what I paid to have those services? Nope sure haven't! I will never buy from Lowe's again and would suggest if your elderly or in bad health, steer clear of Lowes! Next time I will go to Colemans. We know they would make sure the job is done!
- JHJordan HansonOct 26, 20251.0No one was working the paint section.
- SSSandy SwickOct 12, 20251.0Absolutely terrible experience at Lowe’s in Sioux City. Shopping for major appliances, water softener, garbage disposal, etc today. Found a few misc items, went to check out. 1 item had coupons to use, not noticing the coupons exp in 2022. My husband asked the store manager if they could do a curtesy, and honor them for as long as it’s been sitting on the shelf. Never hurts to ask. Of course answer was no. My husband asked several times, and this manager got very agitated. My husband and I are almost 70, and at times my husband’s hands shakes, especially when he’s frustrated. Went to throw the coupons on the counter, said “you can’t even honor these coupons when this has been sitting on your self for this long? And they fell on the floor instead of the counter. This manager said to my husband, “so do you expect me to treat you like a princess when you throw things on the floor? And walked off. I don’t care about the coupons, but for this manager, to have this kind of an attitude toward anybody, especially a senior citizen, is just despicable. Beyond words. I can definitely take my business elsewhere if this is the kind of people that you employ at your store
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Sioux City?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
Does Lowe's offer any installation services?
Yes, Lowe's provides various installation services such as appliances, blinds, cabinets, countertops, decking, flooring, doors, lighting, HVAC, roofing, and many others.
What are the store hours for Lowe's Home Improvement in Sioux City?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary and the store may be closed on certain holidays.
How can I check the status of my online order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
Are there any nearby places where I can get key and locksmith services near Lowe's?
Yes, minuteKEY and Minute Key, both key and locksmith services, are located near Lowe's, making it convenient for customers who need locksmith services while visiting.
What nearby health services are accessible around Lowe's?
Her Health Women's Center and Family Dental Care of Sioux City are nearby, providing women's health and dental services respectively, which can be convenient if you have appointments before or after visiting Lowe's.
What dining options are available near Lowe's Home Improvement?
Nearby restaurants include Carlos O'Kelly's and Greek To Me, offering Mexican and Mediterranean cuisine, perfect for grabbing a meal before or after your shopping trip.
How can I find product recalls or safety news related to items purchased at Lowe's?
Recalls and safety news for products sold by Lowe's are posted on the Lowe's Recalls and Product Safety News page online.