Business Details
About
Lawn Equipment StoreLawn Mower Store
Formerly Midway Outdoor Equipment, now proudly serving Eastern Iowa as a Russo branch and welcoming customers from former AE Outdoor Power Hiawatha and North Liberty locations. Authorized dealer for ECHO, STIHL, TORO, and WRIGHT, featuring walk-behind, stand-on, and zero-turn mowers, snow blowers, chainsaws, trimmers, blowers, and professional and residential equipment. We offer expert sales, service, and repairs for all makes and models, genuine parts with expanded inventory, equipment pickup and delivery, plus 0% financing and Russo-exclusive deals. Same trusted local service, now with access to larger inventory, expanded product categories, and company-wide support through the Russo network.
Details
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Russo Outdoor Power Plus
1215 North Center Point Road, Hiawatha, IA
52233, United States
Hours
Reviews
4.4
186 reviews
5 stars
141
4 stars
14
3 stars
9
2 stars
3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some customers reported being ignored or receiving poor communication, while others praised the staff for being friendly and helpful.
Repair Timeliness
Many customers expressed frustration with long wait times for repairs and lack of communication regarding the status of their equipment.
Product Knowledge
Several reviews highlighted the staff's knowledge and expertise in handling equipment and repairs, with many customers appreciating the helpful advice given.
Overall Satisfaction
While some customers had negative experiences, many others expressed high satisfaction with the service and products, indicating a divide in customer experiences.
Service Quality
There were complaints about the quality of repairs, with some customers feeling that issues were not properly addressed or diagnosed.
- PCPeggy CobbAug 17, 20252.0Waited in line for 20 minutes to find they did not have parts needed. They are under staffed and waiting in line for people to acknowledge or help you is not how I waste time. Won't be back.
- CLcricket llcJul 19, 20255.0I read all Reviews I don’t care about people some happy some have bad experiences I just dropped my two small engine lawn mowers few days ago and waiting for estimate calls one almost new but don’t used long time so it’s won’t start second one have tune up issue or filter I think it’s choking after little run then smoke lots but start 1st pull let’s see how’s will go my experience I was dropped off at shop in hiawatha Iowa and mention them problems and note 📝 them to give me estimates before repair !! Let’s hope repair cost will Not more than worth! 😆
- JFJohn FieldsJul 15, 20251.0Walked into Russo to buy a lawn mower. I stood at the counter to get help and was completely ignored. A man was on the computer right in front of me but wouldn’t even look at me. Several other employees walked right past me, but none would make eye contact. I waited five minutes and then left. They really need to work on their customer service. I did get the mower I wanted at Lowes.
- DHdaniel hydeJul 23, 20195.0I have been doing business with Midway for years . I've always been treated well , they act like they care and seem fair . I have no complaints .
Frequently Asked Questions About Russo Outdoor Power Plus
What brands of outdoor power equipment does Russo Outdoor Power Plus carry?
Russo Outdoor Power Plus is an authorized dealer for ECHO, STIHL, TORO, WRIGHT, BOSS SNOWRATOR, and TORO DINGO brands.
Where is Russo Outdoor Power Plus located?
Russo Outdoor Power Plus is located at 1215 North Center Point Road, Hiawatha, IA 52233, USA.
What are the store hours for Russo Outdoor Power Plus?
The store is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays. It is also closed on November 27, 2025.
Does Russo Outdoor Power Plus offer financing options?
Yes, Russo Outdoor Power Plus offers 0% financing along with multiple payment options including American Express, Mastercard, Visa, Discover, PayPal, Apple Pay, Android Pay, cash, and checks.
What types of equipment and services does Russo Outdoor Power Plus provide?
They provide walk-behind, stand-on, and zero-turn mowers, snow blowers, chainsaws, trimmers, blowers, and both professional and residential equipment. Services include expert sales, repairs for all makes and models, genuine parts sales, equipment pickup and delivery, and expanded product inventory.
Can customers find parking easily at Russo Outdoor Power Plus?
Yes, Russo Outdoor Power Plus has free parking available for customers.
Is there a restroom available at Russo Outdoor Power Plus?
Yes, the store provides a unisex restroom for customer use.
What nearby places can I visit before or after shopping at Russo Outdoor Power Plus?
Nearby you can visit Stillwater Coffee Co., a local café and coffee shop, and Mayfair Milwaukee, an American restaurant, both perfect for grabbing a bite or coffee when visiting Russo Outdoor Power Plus.
Are there any nearby health or medical services near Russo Outdoor Power Plus?
Yes, nearby medical centers include UnityPoint Health - AbbeHealth Services - Community Mental Health, Dental Implant & Oral Surgery Specialists of Iowa, The Dental Center Hiawatha, and several dentists such as Dr. Jim Morgan DDS, Dr. Nick G. Morio DDS, and Dr. William Morio DDS.
What nearby services are available for mobile phone or IT needs near Russo Outdoor Power Plus?
Customers can access SmartphonesPLUS for mobile phone repairs and sales, as well as Iowa Solutions for IT services and marketing agency support, conveniently located nearby the store.