Formerly Midway Outdoor Equipment, now proudly serving Eastern Iowa as a Russo branch and welcoming customers from former AE Outdoor Power Hiawatha and North Liberty locations. Authorized dealer for ECHO, STIHL, TORO, and WRIGHT, featuring walk-behind, stand-on, and zero-turn mowers, snow blowers, chainsaws, trimmers, blowers, and professional and residential equipment. We offer expert sales, service, and repairs for all makes and models, genuine parts with expanded inventory, equipment pickup and delivery, plus 0% financing and Russo-exclusive deals. Same trusted local service, now with access to larger inventory, expanded product categories, and company-wide support through the Russo network.
Many customers reported a lack of communication regarding the status of their repairs, leading to frustration and dissatisfaction.
Customer Service
While some reviews praised the friendly and knowledgeable staff, others experienced poor service, including being ignored or treated rudely.
Repair Timeliness
Several customers expressed dissatisfaction with the length of time taken for repairs, often exceeding initial estimates.
Quality of Work
Mixed feedback on the quality of repairs, with some customers satisfied while others felt their issues were not properly addressed.
Pricing Concerns
Customers noted that while some found prices reasonable, others felt they were charged for unnecessary repairs.
CB
Chris Berg
2 days ago
5.0
They fixed my snowblower with a fast turnaround and they also picked it up and dropped it off. Very reasonably priced!
SS
Steve Schierholz
Dec 10, 2025
3.0
Took in my cub cadet for a blown head gasket and hitch install/straightened. Also took in my snowblower for possible gas leak and not starting and electric starter install. First part of November. No communication. Everytime I called was told it would be next week. I finally called again and was told my equipment was done after a month and a half and 3 snow falls.No one called to say it was done. Expect delivery on frday, due to delivery guy having time off for family business ( understandable). They delivered ahead of schedule ( great đđ). That's when I saw the hitch not done. Called and was told they couldn't due after market stuff (fair enough), but the hitch point wasn't straightened. All in all very good place, little pricey but what isn't these days. Only 3 stars for lack of communication.
PC
Peggy Cobb
Aug 17, 2025
2.0
Waited in line for 20 minutes to find they did not have parts needed. They are under staffed and waiting in line for people to acknowledge or help you is not how I waste time. Won't be back.
CL
cricket llc
Jul 19, 2025
5.0
I read all
Reviews I donât care about people some happy some have bad experiences I just dropped my two small engine lawn mowers few days ago and waiting for estimate calls one almost new but donât used long time so itâs wonât start second one have tune up issue or filter I think itâs choking after little run then smoke lots but start 1st pull letâs see howâs will go my experience I was dropped off at shop in hiawatha Iowa and mention them problems and note đ them to give me estimates before repair !! Letâs hope repair cost will
Not more than worth! đ
JF
John Fields
Jul 15, 2025
1.0
Walked into Russo to buy a lawn mower. I stood at the counter to get help and was completely ignored. A man was on the computer right in front of me but wouldnât even look at me. Several other employees walked right past me, but none would make eye contact. I waited five minutes and then left. They really need to work on their customer service. I did get the mower I wanted at Lowes.
Frequently Asked Questions About Russo Outdoor Power Plus
What brands of outdoor power equipment does Russo Outdoor Power Plus carry?
Russo Outdoor Power Plus is an authorized dealer for ECHO, STIHL, TORO, WRIGHT, BOSS SNOWRATOR, and TORO DINGO brands.
Where is Russo Outdoor Power Plus located?
Russo Outdoor Power Plus is located at 1215 North Center Point Road, Hiawatha, IA 52233, USA.
What are the store hours for Russo Outdoor Power Plus?
The store is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays. It is also closed on November 27, 2025.
Does Russo Outdoor Power Plus offer financing options?
Yes, Russo Outdoor Power Plus offers 0% financing along with multiple payment options including American Express, Mastercard, Visa, Discover, PayPal, Apple Pay, Android Pay, cash, and checks.
What types of equipment and services does Russo Outdoor Power Plus provide?
They provide walk-behind, stand-on, and zero-turn mowers, snow blowers, chainsaws, trimmers, blowers, and both professional and residential equipment. Services include expert sales, repairs for all makes and models, genuine parts sales, equipment pickup and delivery, and expanded product inventory.
Can customers find parking easily at Russo Outdoor Power Plus?
Yes, Russo Outdoor Power Plus has free parking available for customers.
Is there a restroom available at Russo Outdoor Power Plus?
Yes, the store provides a unisex restroom for customer use.
What nearby places can I visit before or after shopping at Russo Outdoor Power Plus?
Are there any nearby health or medical services near Russo Outdoor Power Plus?
Yes, nearby medical centers include UnityPoint Health - AbbeHealth Services - Community Mental Health, Dental Implant & Oral Surgery Specialists of Iowa, The Dental Center Hiawatha, and several dentists such as Dr. Jim Morgan DDS, Dr. Nick G. Morio DDS, and Dr. William Morio DDS.
What nearby services are available for mobile phone or IT needs near Russo Outdoor Power Plus?
Customers can access SmartphonesPLUS for mobile phone repairs and sales, as well as Iowa Solutions for IT services and marketing agency support, conveniently located nearby the store.