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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Dubuque, IA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,124 reviews
5 stars
634
4 stars
275
3 stars
98
2 stars
34
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are reported as rude or unresponsive.
Delivery Issues
Numerous customers experienced significant problems with delivery services, including delays, lack of communication, and unfulfilled promises.
Product Availability
Customers noted a good selection of products, but there were complaints about items being out of stock or mispriced.
Store Experience
The store is generally described as clean and well-stocked, but finding assistance can be challenging, with some staff reportedly avoiding customers.
- FBFrancis BaxterDec 22, 20255.0Veterans get 10% off!!! :-)
- JSJeremy SchaferDec 22, 20251.0I purchased all new appliances from them and have nothing but a headache to getting them fixed. I even purchased extended warranty’s and they tell me they won’t cover a dishwasher that caused over 12,000 in damages to my kitchen. Never again will I buy from this place.
- JCJadon ClearyDec 14, 20255.0I've never been to Lowe's in my life but from what I've heard it is a great place to go. Hope to go there someday and I'm sure it will get this rating
- NHNick HammelDec 7, 20251.0Ordered a fridge and had to wait 5 days for it to get delivered and then they call the day of delivery and tell me they can’t deliver it.
- JKJean KapparosDec 5, 20254.0We are very pleased with the customer service from Dubuque Lowe’s manager, Wally. We ordered a snow blower which was scheduled for delivery two days after purchase. The delivery did not happen as scheduled. When we contacted the store we learned the delivery was changed from a Lowe’s truck to a third party. The third party was not reliable and failed to deliver the snow blower. Wally ensured the item was delivered by the store within hours of our conversation.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Dubuque, IA?
You can find appliances, bathroom supplies, building materials, paint, power tools, flooring, outdoor furniture, garden equipment, plumbing supplies, and more at Lowe's Home Improvement in Dubuque, IA.
What are the store hours for Lowe's Home Improvement in Dubuque?
Lowe's in Dubuque is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, so it's best to check for specific dates.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I find a product online at Lowe's Home Improvement?
You can search by keyword, Lowe’s item number, brand, or manufacturer’s model number. Alternatively, you can browse by department on their website to find products.
What should I do if I want to return or exchange an item at Lowe's?
Most items can be returned within 90 days. For online purchases, start a return through your order history online. For in-store returns, bring your proof of purchase to the customer service desk.
What brands are available at Lowe's Home Improvement?
Lowe's carries brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Bosch, Moen, Weber, and many more.
Are there any nearby places where I can exchange propane while shopping at Lowe's?
Yes, Blue Rhino Propane Exchange is nearby and provides propane exchange services, which could be convenient during your visit to Lowe's.
Where can I get locksmith services near Lowe's in Dubuque?
Minute Key and minuteKEY locksmith services are located near Lowe's, providing quick key and locksmith assistance while you're in the area.
Are there any pet care services close to Lowe's Home Improvement in Dubuque?
Yes, Neumeister Animal Hospital PC and Neumeister Animal Hospital are nearby, offering veterinary and pet services if you need assistance during your visit.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for your purchases.