Gina is always so helpful and easy to work with. She explains all aspects of the products and what you can expect, and what you shouldn't expect. The spas I have had over the years have always been the highest quality. No surprises.
RC
Roy Connett
Feb 23, 2026
5.0
Great service
LP
Laura Parsons
Jan 27, 2026
5.0
I love Water World! We were recommended by our general contractor to purchase a hot tub for our newly renovated outdoor patio. Gina and the rest of the staff are so helpful in answering all of our questions and trouble shooting when we have questions. We purchased an American Hot Tub and it has been amazing. Thank you Water World for being so helpful!
TM
Tim Mullen
Feb 4, 2021
5.0
My wife and I are first time users to having a hot tub. Gena was very knowledgeable about all the different types, functions, & price ranges available. We went with a refurbished tub and they got to work for us. Once completed it was delivered and set up. We even made a few mistakes as first time users that Gena & her team were there to help us out with. My wife is enjoying the tub in the snow this morning. Thank you to Gena and her team!!
The optimal foundation for a hot tub is either a concrete slab or a sturdy deck. These options provide the necessary support and stability. For expert guidance on hot tub installation and available models, we encourage you to contact our team at Water World Ltd.
How much does a hot tub cost to operate?
Operating costs for hot tubs can vary, but Maax spas, which we offer, are known for their energy efficiency. The California Energy Commission's tests have shown that Maax's Thermo-Lock Insulation system, which recycles heat from pump motors, contributes to both energy efficiency and quieter operation. While usage patterns affect costs, many users report daily operating expenses of less than $1.
Can a hot tub be used outside all year?
Yes, our hot tubs are designed for year-round outdoor use. At Water World Ltd, we pride ourselves on providing excellent customer care, which is one of the reasons we're a preferred choice among hot tub providers in Iowa.
Are your hot tubs saltwater or chlorine?
We offer advanced water treatment options beyond traditional saltwater or chlorine systems. Our current recommendation is an ozone and silver-based system, which allows for spa use without chlorine in the water. This system is gentler on skin, odorless, and avoids corrosion issues associated with saltwater. We encourage you to visit us at Water World Ltd to learn about all available options and make an informed decision on a hot tub that will serve you well for years to come.
Do hot tubs have to be kept at a certain temperature?
Hot tub temperature is largely a matter of personal preference, but there are some general guidelines. In winter, temperatures between 100 and 104 degrees Fahrenheit are common, as they exceed body temperature and provide warmth. During summer, many users prefer lower temperatures around 93 to 95 degrees Fahrenheit, which can help cool the body. We at Water World Ltd are happy to provide more detailed advice based on your specific needs.
How long have you been in business?
Water World Ltd has been serving customers for 45 years as of 2023. Our longevity in the industry is a testament to our commitment to excellent customer service and quality products, including hot tubs, pools, and saunas.
How long can you sit in a hot tub?
The duration of a hot tub session depends on the water temperature. At the maximum setting of 104 degrees Fahrenheit, it's advisable to limit sessions to 10-15 minutes to avoid overheating. Lower temperatures allow for longer sessions. For personalized advice on safe and enjoyable hot tub use, we invite you to consult with our experienced team at Water World Ltd.
How do I keep my energy bill down with a hot tub?
Our hot tubs are designed for energy efficiency. To maximize savings, we recommend closing the air volume controls on the tub's edge when not in use, which reduces heat loss. Additionally, using a floating bubble blanket can create an insulating air space between the water and the cover. The California Energy Commission has recognized our hot tubs for their superior efficiency compared to other brands. We invite you to visit Water World Ltd to learn more about our energy-efficient models.
Do hot tubs offer any health benefits?
Hot tubs can provide several health benefits through hydrotherapy. These include improved circulation, relief from joint and muscle pain, and stress reduction. Many users report better sleep after hot tub use. Additionally, hot tubs can enhance social interactions and overall well-being. We at Water World Ltd can help you select a hot tub system that aligns with your health and lifestyle goals.
Do you have a service department?
Yes, Water World Ltd maintains a dedicated service department. Our commitment to comprehensive customer care, including after-sales service, is one of the reasons we're a preferred choice for hot tubs in Iowa.
What is the best foundation to place my hot tub on?
The optimal foundation for a hot tub is a concrete slab or a sturdy deck, as these provide the necessary support and stability.
How much does it cost to operate your hot tubs on a daily basis?
Many users report daily operating costs of less than $1, thanks to energy-efficient features like Maax's Thermo-Lock Insulation system which recycles heat and reduces energy usage.
Can your hot tubs be used outdoors throughout the year?
Yes, our hot tubs are designed for year-round outdoor use, complemented by excellent customer care at Water World Ltd.
Do your hot tubs use saltwater or chlorine treatment systems?
We offer advanced water treatment options including ozone and silver-based systems that allow spa use without chlorine, providing a gentler, odorless experience without corrosion issues found in saltwater systems.
What temperature settings do you recommend for hot tubs?
In winter, temperatures between 100-104°F are common to provide warmth, while in summer, lower temperatures around 93-95°F help cool the body; personal preferences vary and our team can provide tailored advice.
How long has Water World Ltd been in business?
Water World Ltd has been serving customers since 1978, marking 45 years of experience as of 2023, known for quality products and excellent service.
Is there a service department available for maintenance and repairs?
Yes, Water World Ltd maintains a dedicated service department committed to comprehensive customer care including after-sales support.
What payment options does Water World Ltd accept?
We accept multiple payment methods including American Express, Apple Pay, Cash, Check, Discover, Financing, MasterCard, Samsung Pay, and Visa.
Where is Water World Ltd located and what are its opening hours?
Water World Ltd is located at 3619 Douglas Avenue, Des Moines, IA 50310. We are open Tuesday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Mondays and Sundays.
Can you suggest nearby places to visit around Water World Ltd?
Nearby places include Wake Up Iowa Coffee for a refreshing drink, The Light Of The World Des Moines for community and worship, and Pro-Staff Termite and Pest Control for home services. Customers might enjoy a coffee stop before their visit or explore local services afterwards.
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