Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their willingness to assist and provide thorough explanations.
Repair Quality
Many reviews noted the effective and timely repairs of vacuums and sewing machines, with several customers expressing satisfaction with the results.
Community Feel
The business is appreciated for its local, family-owned atmosphere, making customers feel welcomed and valued.
Pricing
Feedback indicates that the prices for services and products are reasonable, contributing to a positive overall experience.
Mixed Repair Experiences
Some customers reported issues with specific repairs, particularly regarding communication and the handling of warranty work.
VP
Vee Prohaska
Jan 30, 2026
5.0
Emily is a sewing machine wizard. My sewing machine had been throwing a temper tantrum and she got it working properly again without a sweat. She also managed to help me with a piece of the machine my cat had previously snapped off. This place makes you feel welcome and heard with your concerns. Plus, you're going to get honest answers.
RC
Rich Casciato
Jan 26, 2026
5.0
Very fast and friendly service. Highly recommended.
AG
Allie Ganoe
Jan 6, 2026
5.0
I have been going here since I was a child. My grandma took her vacuum there. I have been to this place several times as an adult. I thank God this place is still exactly where is was over 50 years ago. Very helpful, very kind, reasonably priced , and they have always solved my problems.
AR
Andrew Raphael
Oct 16, 2025
5.0
Great service and very informative
KS
Kathryn Smith
Apr 16, 2021
5.0
Fast turn around. Helpful staff. Will take my vacuum back to have it tuned up when it is needed.
Frequently Asked Questions About University Vacuum
Do you put zippers in coats, or hem pants?
We do not offer tailoring services. Our focus is on repairing and selling sewing machines.
What are your shop hours?
Our shop is open Monday, Tuesday, Thursday, and Friday from 9 am to 5:30 pm. On Wednesdays and Saturdays, we're open from 9 am to 2 pm.
Do you sell Kirby Parts?
Yes, we stock a variety of Kirby vacuum parts including belts, bags, shampoo, and other miscellaneous components.
What Brands of Vacuums do you work on?
We service all vacuum brands, including but not limited to Riccar, Sebo, Dyson, Bissell, Hoover, Dirt Devil, Shark, Kirby, Oreck, Lindhaus, Miele, Simplicity, Sanitaire, Eureka, CleanMax, Tornado, Pro Team, and Royal. If you have a brand not listed here, we can likely still assist you.
What Brands of Sewing Machines do you work on?
We provide cleaning, oiling, and timing services for all sewing machine brands, such as Janome, Juki, Elna, Bernina, Brother, Simplicity, Singer, Featherweight, New Home, Huskavarna, Viking, Pfaff, and more. For machines requiring parts, we offer free estimates, though the repair process may be more complex.
Do you buy old Vacuums & Sewing machines?
We don't purchase old vacuums or sewing machines. However, we do offer a recycling service for these items if you need to dispose of them.
What do you sell?
We sell vacuum cleaners from brands such as Riccar, Sebo, Shark, Simplicity, CleanMax, Tornado, and a few others. For sewing machines, we offer Juki, Elna, and Janome models.
What is your turnaround time for repairs?
For vacuum repairs, our typical turnaround time is 3-4 days. Sewing machine repairs usually take 3-4 weeks to complete.
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Certified February 22, 2026Yext Knowledge Graph
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