Premier Pest Services Inc

Reviews

• JB

  Jeff bennett

  Dec 31, 2025
  5.0
  Great service and courteous folks. James is very knowledgeable and helpful.
• SG

  Susan Grandstaff

  Nov 21, 2025
  5.0
  they always do a great job
• CD

  Courtney Dillon

  Oct 24, 2025
  1.0
  my husband and i recently bought a house and the seller had used these guys for the pest control inspection, (because they’re cheapest in the area) although they were looking for termites specifically, they failed to mention to us, the BUYERS that the house we bought is infested with cockroaches. I didn’t even directly work with these guys and I would tell everyone in the DSM area to steer clear and use someone else, especially considering some of these other reviews.l
• KG

  Kathy Good

  Aug 27, 2025
  5.0
  I highly recommend Premier Pest Services. The techs and office staff are efficient, polite and knowledgeable. I have a quarterly service package and am very happy with it. I highly recommend Premier Pest Services.
• CK

  Cassie Kilgore

  Jun 14, 2021
  1.0
  We had a contract since August 2019. On 5/18 they called and made an appointment with my husband for 5/25/2021. I asked him to call back and cancell that quarterly service date because we didnt need services. He Called on the 19th and cancelled. On May 27th we were charged anyways. on may 28th my husband called and said we cancelled. He was told by the rep that the service did happen o the 25th. I told my husband that I was here all day because I work from home, and nobody came inside or talked to me. the rep said she would research and call back. When she called back on the 28th, she apologized and made a refund which was credited on the 28th. on 6/14/21 they RECHARGED my card and when I called they said that the manager did not agree to the refund, that the lady that made the refund was just trying to make my husband not upset, that they did not provide the indoor service that they would be willing to make an appt to do that. I explained that they charged my card without my permission or notification that day. The woman on the phone continued to talk over me. I did curse at her and then apologize. I asked to cancel my contract and the woman kept talking over me. I hung up. I called back and asked for confirmation that the contract had been cancelled and that they send me a record of the conversations as they had noted them, as they had kept saying they were referencing their notes and that my husband had never called to cancel. Btw, my Verizon bill and call history states otherwise. I provided my email to the woman on the phone. She said " why don't you email me, because you are making a lot of requests". I said, all I am asking for is a confirmation of cancellation and a record of the calls that you have noted. You can provide it now or in small claims court. the woman said that she was going to note that I was threatening her. WOW. I have contacted my bank, and the Better Business Bureau. This will get resolved whether they want to acknowledge that they were wrong or not.

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