Lowe's Home Improvement

4.1
1658 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Coralville, IA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
2701 2nd Street, Coralville, IA
52241, United States

Hours

Reviews

4.1
1,503 reviews
5 stars
805
4 stars
389
3 stars
130
2 stars
70
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the helpfulness and friendliness of staff, there were significant complaints about poor service, especially during busy times and in specific departments.

Product Availability

Customers expressed frustration over product availability and order fulfillment issues, including delays and incorrect items being shipped.

Store Cleanliness

The store was frequently noted as clean and well-organized, contributing positively to the shopping experience.

Checkout Experience

There were complaints about the reliance on self-checkout and insufficient staffing at checkout, leading to longer wait times.

Communication Issues

Several reviews highlighted a lack of communication regarding orders and installations, leading to customer dissatisfaction.
  • JX
    John x
    1 day ago
    3.0
    Never have my blanks for keys
  • SS
    Sam
    Nov 13, 2025
    5.0
    People care about what they do here. The staff were knowledgeable and willing to help you find what you need. Will come again.
  • JJ
    Jim Hersman Jr
    Nov 2, 2025
    3.0
    Went to the store because most Lowe's carry the Rubbermaid spray flat mop I did find two there but they did not have any flat mop heads so I bought two of the regular flap mop systems just so that I could get the two flat mop heads to go with it The product kept wanting to fall off the shelf on me One of the employees did step around. The corner asked me if I needed help but I was like no. I'm good and they did say that if I did they were right around the corner so that was nice Even though they carry the Swiffer and bona items, the Rubbermaid flat mop heads should have been in the mop head section and they just didn't have any except for the multi-pack of the throwaway Beyond that, everything else was pretty good I do understand that they have people that watch the self-checkouts but and it's not a bad thing that they help you check out and scan everything for you but I can definitely handle that
  • SJ
    Sir Joshua
    Oct 28, 2025
    5.0
    Very good experience, Dave or Dale (my apologies I forgot his name) from merchandising department was very helpful, taking time away from stocking shells to look up an item for me per my request. He was very professional and helpful. The other store employees where helpful and nice from my experience i didn't need their help but I saw them helping other people. The store was very clean and orderly. Very happy to be a customer here.
  • PM
    Peter Mwangi
    Oct 23, 2025
    1.0
    I had a delivery here and arrived at around 5am. I docked my semi trailer to wait for the store to open at 7am. As I was waiting, Another truck,Werner, pulled in. Since he had a seal on his trailer, He had to wait for the store to open before docking. When the store opened, A Lowe's straight truck also pulled in. I was asked to pull out of the dock for the Lowe's truck to get offloaded first. My complain is,why Was the Werner truck that found me there given priority over me?. Lowe's delivery time is between 7am and 4pm. Regardless of my ethnicity, and the explanation given to me,that felt like an excuse, This made me feel discriminated. Why was the guy who came after me offloaded first. WHY?

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.