Lowe’s in Coralville, IA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Mixed experiences with customer service; some employees were helpful and knowledgeable, while others were reported as indifferent or unresponsive.
Delivery Issues
Numerous complaints regarding delivery delays and poor communication about orders, leading to significant customer frustration.
Product Availability
Customers frequently noted issues with product availability and inventory accuracy, leading to disappointment when items were not in stock.
Store Cleanliness
The store was generally reported as clean and well-organized, contributing positively to the shopping experience.
Staff Helpfulness
While some customers found staff to be friendly and willing to assist, others reported difficulty in finding help when needed.
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Nick
Dec 29, 2025
1.0
ordered a Refrigerator Order # 300902361254748434 said if bought by this on 12 27 2025 said i bought by this time we could of gotten it the next day but we had something going on the 12 28 2025 moved everything out of the way then looked it said will be delivered 12/29/2026 WTF wife called out local store and they dont have it it might be tomorrow 12/30 2025 very disappointed
VP
Vera Parker
Dec 29, 2025
3.0
Good gardening section. Staff is almost impossible to find if you have a question on how to find something.
SC
Scott Coyle
Dec 22, 2025
1.0
I bought 6 appliances when I purchased my home in 2021. When they arrived I was informed that the fridge had been damaged and they offered me 10% off to keep that one. When I had my house rewired a few months later the electricians discovered that the dryer was damaged as well and could have caused a fire. When I called the store I was told to contact the manufacturer to which they blew me off as well ( Amana ). I contacted corporate and they corrected the issue. Thus when my washer crapped out after only 4 years I gave Lowes another chance. That was a mistake because their 3rd party delivery companies truck broke down at around 1pm. I was told they would give me an update. I checked periodically and saw that the system said they had 11 stops to go for hours and it didn't move. It was just outside of Riverside at the time. Hours later around 5pm I saw the truck had moved to Burlington; entirely skipping me in Washington, with only 9 stops left. Not long after the delivery company called me and said I had to reschedule because their truck couldn't be fixed. If that's the case how did it end up going from Riverside to Burlington. Regardless I was transferred to Lowe's Scheduling but no hand over took place and the employee could careless about the issues I was facing. As I happened to be close to the store I decided to deal with it directly. There I learned from the Assistant Manager; who also didn't care, that they use one 3rd party delivery company and they come out of the warehouse in Cedar Rapids. He "rescheduled" it for two days from today ( Sunday to Tuesday ) and just like with the dryer I was left unhappy and very dissatisfied. Moments after I left I got a call from Lowe's Scheduling and turns out the Assistant Manager didn't reschedule my delivery and install but instead did a "service" appointment. I've spent thousands and this latest purchase was nearly $700, unless something substantial changes I'll never use Lowe's again for any reason. I feel the Coralville location employees don't care one bit about issues under their control to solve and treat any ourchas no matter the amount as if it's a $10 door dash McDonald's order. In fact I've gotten better customer service from McDonalds. I work in the transportation industry and have for over 2 decades, if I ever treated any customer or representative as I've been treated in these three interactions I would have been fired on the spot. It's a shame because Lowes does have great lower level employees but the management is not even lackluster it is very detrimental. No discount, corrective action or even apology has been given at any stage and I'm half tempted to cancel my order and go with another company. These interactions have put such a bad taste in my mouth I finally decided to make a review as I can't be the only one being screwed by this locations apathetic approach to customer service. Hell you get treated better at Rent A Center!
DT
Dale Torpey
Dec 5, 2025
5.0
I had a very good experience with Cristine Chalupa. She helped me with an online order. Made sure I got the best deal and she lined up delivery. Very knowledgeable, professional and efficient. Lowe’s is fortunate to have her customer service..
LR
Lawrence Raine
Nov 28, 2025
4.0
Like a walmart but with building parts. Biggest issue is finding anyone to help you on most most trips. You physically have to search for employee and ask where a particular item is located. Yes I know there's an APP FOR THAT. Employee has to use his handheld to find location anyway on a few occasions. Not a supply house so don't expect to find repair parts for anything more than faucets and electrical breakers. Although they have many light fixtures on display, no high quality items.
Bathroom needed some cleaning and maintenance technician and maintenance.
Staff at register are friendly.
Garden center better than Walmart. Culvers garden Center is best
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Coralville?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Coralville?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with some holiday hours exceptions.
Does Lowe's offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my online order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, and you will receive email updates if your order status changes.
What payment options are accepted at Lowe's Coralville store?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are installation services available at Lowe's Coralville?
Yes, Lowe's offers a variety of installation services including appliances, flooring, lighting, doors, windows, and more.
Is Lowe's Home Improvement in Coralville accessible for customers with disabilities?
Yes, the store provides wheelchair accessible parking and onsite services to accommodate customers with disabilities.
What nearby dining options are available around Lowe's Coralville?
Nearby dining options include Panda Express for Chinese food, Mellow Mushroom for pizza and restaurant dining, A&W Restaurant for fast food, and Popeyes Louisiana Kitchen for chicken and American fare.
Are there convenient nearby services to complement my visit to Lowe's Home Improvement?
Yes, nearby services include Minute Key and minuteKEY for locksmith needs, Blue Rhino Propane Exchange for propane supplies, and Cricket Wireless Kiosk for mobile phone services.
What shopping options are near Lowe's that I can visit before or after?
Nearby shopping includes Hollister for women's clothing, Abercrombie & Fitch for children's clothing, Finish Line and Journeys for shoes, and Sunglass Hut and Sage Sunglasses & Ornaments for eyewear and accessories.