Find everything you need for home upgrades at Lowe’s in Cedar Rapids, IA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude or unhelpful.
Delivery Issues
Numerous complaints about delivery problems, including wrong items delivered, poor communication, and lack of installation services.
Product Availability
Customers appreciated the variety and availability of products, but some experienced issues with online orders and inventory discrepancies.
Store Experience
The store environment is generally seen as clean and well-organized, but there are concerns about staff availability and responsiveness.
BF
Bill Feldmann
Jan 3, 2026
5.0
With the app, it's easy to find the product I'm looking for. Lowe's has a great selection and products I need and I don't have to hope I can find lumber that's straight.
LW
Les Wood
Dec 21, 2025
5.0
1st time exchanging a Craftsman tool. Was kinda sad, ratchet has been there for me since 1991. New ratchet was slightly shorter... we'll see if it lasts as long. Got my replacement first, Customer Service was quick and easy... pretty painless.
TW
Troy Weigert
Dec 18, 2025
1.0
We had several bad experiences with our remodel project. Damaged appliance, damaged cabinets but the worst was their supposed 7 day installation on stone countertops. Our first issue was the price, it was double what was advertised. We should have went elsewhere but the 7 day guaranteed pulled us in. it was 9 days before they could even measure then it was over 2 additional weeks before installation. The job was sloppy and there are gaps on our walls, overall it was a very bad experience. Lowes has given us the run around and finally said they aren't going to do anything. We will never shop there again and recommend you find a local shop for your projects.
MM
Madison Miller
Nov 28, 2025
5.0
My fiance and I went here on Black Friday, amidst all of the people the employees were extremely helpful. Specifically, Zack from the building materials department(?) made our experience an absolute breeze. He was very knowledgeable, kind, and provided an excellent experience. We will definitely be back!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Cedar Rapids?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, kitchen and bathroom remodeling supplies, plumbing, storage, and more.
What services does Lowe's in Cedar Rapids provide?
They provide installation services such as appliances, blinds, cabinets, carpet, countertops, decks, doors, garage doors, generators, gutters, hardwood and laminate flooring, lighting, playsets, water heaters, shower doors, siding, sinks, smart home installation, tile flooring, toilets, vanity, washers & dryers, water filter, windows, roofing, fence, and flooring installation.
What are Lowe's Home Improvement store hours in Cedar Rapids?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's in Cedar Rapids offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
What payment options does Lowe's in Cedar Rapids accept?
They accept American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I find a product online at Lowe's?
You can search using a keyword, Lowe's item number, brand, or manufacturer's model number, or browse by department to shop their large selection of items.
What are the options for product returns and exchanges at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned via the Order History page before shipping items back. In-store returns require proof of purchase at the customer service desk.
Where is Lowe's Home Improvement located in Cedar Rapids, and what are some nearby places?
Lowe's is located at 5300 Blairs Forest Boulevard NE, Cedar Rapids, IA 52402. Nearby places include Minute Key for locksmith services, Blue Rhino Propane Exchange, ALDI USA grocery store, Walmart Cedar Rapids, and Jackson Hewitt Tax Service.
Are there nearby stores where I can shop for groceries or other retail items in Cedar Rapids near Lowe's?
Yes, near Lowe's you can find ALDI USA, Walmart Grocery Pickup & Delivery, and Walmart for groceries and general retail items.
What nearby services can customers access for locksmith or key-related needs near Lowe's Cedar Rapids?
Customers can visit Minute Key or minuteKEY located near Lowe's for key and locksmith services.