Brand Certified
Lowe's Home Improvement
3.9(1388 reviews)
Certified by Lowe's Home Improvement • Mar 08, 2026
Business Details
3435 Agency, Burlington, IA
52601, United States
Certified by Lowe's Home Improvement • Mar 08, 2026
(319) 752-3333
Certified by Lowe's Home Improvement • Mar 08, 2026
https://www.lowes.com/store/IA-Burlington/0057
Certified by Lowe's Home Improvement • Mar 08, 2026
About
Certified by Lowe's Home Improvement • Mar 08, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Burlington, IA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 08, 2026
Hours
Certified by Lowe's Home Improvement • Mar 08, 2026
Reviews
3.9
1,388 reviews
5 stars
654
4 stars
351
3 stars
163
2 stars
72
1 star
148
- MCmorgan carlsonFeb 16, 20262.0Over the past 28 years I have probably spent over a 150 grand on home renovations at Lowe’s. I recently purchased over 800 square feet of carpet and Stainmaster padding for my upstairs bedrooms to install while I’m on vacation. When I picked up my order I was concerned that I didn’t have enough padding for the job and called the flooring department. The flooring specialist confirmed that I had over enough for the job and that he ordered 135 linear feet. I told him I think he only ordered 135 square feet but he once again told me he was sure I had enough. Well, now I’m on vacation and get ready to start my project and I get ready to lay the padding and I do not have enough and need to get more. The flooring specialist told me that he would have to order it and it would take two weeks therefore I will not be able to do project on vacation and now have rolls of carpet in my dining room and hallway. The only response was “I’m sorry I screwed up” followed by “do you want to buy our crappy padding that isn’t warrantied by Stainmaster??? I stressed the fact that this is the only time I have to do this and asked if they could contact the Stainmaster padding supplier and put a rush order on it. They said no but we’re sorry for the inconvenience. I was furious at that point and will be taking my business elsewhere from now on. Now I have to buy padding from somewhere else and lose the warranty on my carpet because of their screw up.
- RHRodney HummellFeb 15, 20261.0Call find of order in dam AI answering system no person to talk to no phone number to get a person
- RLRichard LibbyJan 30, 20263.0Decent amount in the store, but many things must be ordered online. Nice staff, clean store. Boooo on Flock LPR cameras as you enter the parking lot.
- RSRod StricklandJan 25, 20264.0Well stocked store. Staff is helpful, but sometimes you have to go find them or ask an associate to send someone to help you.
- KPKim PetersenJan 7, 20261.0I had all new windows installed in my house. I wanted them to look new, but the installer used the wood he had removed when he installed the new windows and was a totally different color. He damaged our furniture, he damaged our steps, and he did not seem to care at all about the finished product. When I pointed out that one board was an inch and a half short, he said it must have been that way before. I asked him if it was wrong before why would you do it wrong again? He said they don't get paid enough to do things right. Lowes wrote me a check for $1500 but I would rather have nice looking windows.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 08, 2026Yext Knowledge Graph
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