Aptive Pest Control in Ankeny, IA provides trusted residential pest control services tailored to homes throughout Polk County and the Des Moines metro area. Our Ankeny team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans built around your needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Ankeny and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that works best for you.
Technicians are generally described as friendly, professional, and thorough in their work, with many customers expressing satisfaction with the service provided.
Communication
Customers appreciate the communication from technicians regarding services performed and any issues, although there are some complaints about scheduling and notification of service arrival.
Contract Issues
Several customers expressed frustration with the contract terms, including difficulties in canceling services and unexpected fees, leading to feelings of being trapped.
Inconsistent Results
While many customers report effective pest control, some have noted ongoing pest issues despite treatments, leading to dissatisfaction with the service's effectiveness.
CB
Crystal Bailey
Feb 18, 2026
1.0
I am not one to leave a bad review but I'd like to save others from the nighmare we've experienced with this company. We were charged for 2 months of service we never received, we then requested a refund and was never issued that refund but charged again. Have called at least 6 times in regards to the refund and still have never received it. Trying to cancel the service and still getting the run around. We get transfered to a supervisor then another to get nowhere. Going to have to contact my bank to stop payment to them it looks like. I wish this wasn't the case. Apparently they have a long history of this type of customer service and have even been sued for this. Steer clear.
JO
Julie Oxley
Feb 10, 2026
5.0
Very polite person. Dose everything he should.
MM
mari mootoo
Feb 2, 2026
5.0
Preston was friendly, professional, and completed the service as indicated.
LP
Lesley Palmer
Jan 27, 2026
5.0
Very good service! Zion is a does the service and he very professional and a good at want he does
CP
Carlette Paulson
Jan 21, 2026
1.0
This service was supposed to be
Cancelled as of last fall. Please STOP! Do NOT bill me for ANY of the recent applications & reimburse me for any applications you have applied since last fall. If you have any questions please call me & leave a voice mail & I will return your call as soon as I am able. Thank you.
Frequently Asked Questions About Aptive Pest Control
What is Aptive Pest Control?
Founded in 2015, Aptive is a rapidly growing pest control company that has offices throughout North America. Aptive provides residential pest control services to customers in more than 3,700 cities across North America. Aptive is also a committed partner with the United Nations’ United to Beat Malaria campaign to help stop the spread of malaria.
What does Aptive Pest Control do?
Aptive offers year-round pest control services for a range of insects and invasive species., including wasps, ants, scorpions, spiders, crickets, fleas, cockroaches, mice, rats, silverfish, earwigs, slugs, and snails.
Is Aptive pest control safe?
Aptive’s goal is to provide customers with professional and effective pest control solutions that reduce the harmful effects of pests. Aptive uses EPA approved products and follows all guidelines for the appropriate use of the products. Aptive is also a member of the EPA’s Pesticide Environmental Stewardship Program, a program that engages communities in building awareness and reducing pesticide risk.
What pests do you treat?
Aptive treats common pests like ants, spiders, cockroaches, rodents, wasps, snails, flies, fleas, and ticks. Aptive recently started providing Termite Protection in the Cleveland, Cincinnati, and Columbus areas. Aptive otherwise does not treat any wood-destroying organisms such as termites, carpenter bees, or carpenter ants. Aptive also does not treat any wildlife, such as squirrels, racoons, chipmunks, rabbits, birds, deer, etc. Aptive also does not treat bees of any kind. For a full list, click here.
Why am I still seeing pests after my first treatment?
If you are seeing pests right after your treatment, odds are you are witnessing them flee your property, which typically means the treatment is effective. If after a week you are still seeing pests, give us a call and our service professional will gladly return to treat your home at no additional cost.
What types of pest control services does Aptive Pest Control offer?
Aptive Pest Control offers services including ant extermination, rodent control, mosquito treatment, spider control, cockroach extermination, and flea & tick control.
Which areas does Aptive Pest Control serve?
Aptive Pest Control serves Ankeny, IA and surrounding communities such as Anita, Atlantic, Saylorville, and Ames among others in Polk County and the Des Moines metro area.
What makes Aptive Pest Control's treatment plans unique?
They provide customized treatment plans tailored to individual home needs with a focus on delivering effective solutions and dependable service backed by local expertise.
What are the payment options available at Aptive Pest Control?
Payment options include American Express, Check, Discover, MasterCard, and Visa.
How can I get a quote or schedule pest control services from Aptive?
You can get a quote or schedule services by visiting their reservation page at http://aptivepestcontrol.com/ or calling their main phone number at +1 515-417-1185.
Is Aptive Pest Control open on weekends?
Yes, Aptive Pest Control operates 24 hours a day, 7 days a week, including weekends.
Where is Aptive Pest Control located in Ankeny, IA?
The address is 6864 Northeast 14th Street, Suite 3, Ankeny, IA 50023, USA.
What nearby businesses can I visit before or after my appointment at Aptive Pest Control?
Nearby you can find The Finishing Touchez for gardening and landscaping needs, Salon 12 Suites for beauty and spa services, and RACOM Corporation for electronics and professional services.
Are there any nearby professional service providers close to Aptive Pest Control?
Yes, Tiller Media Group offers internet marketing and web designing, and The HomeLife Brothers provide contractor and handyman services nearby.
What local amenities are available near Aptive Pest Control that might interest customers?
Customers can visit nearby places such as Vibrant Wellness spa, Escape Salon for beauty and barber services, and Molly Maid of Ankeny for home cleaning services.
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