Business Details
About
Hot Tub Store
A hot tub can quickly prove to be a significant investment in just about any lifestyle. It’s not just about the relaxing soaks you can take at the end of a long day, it’s about the health benefits, and the investment in your backyard, too! That’s why it’s so important to take care of your hot tub. Providing your hot tub with regular service and maintenance is key to ensuring that it lasts you for many years to come. WCI Pools & Spas offers quick and efficient hot tub service, repairs, and maintenance solutions. If your hot tub requires some TLC, schedule an appointment with us online, in-store, or on the phone. One of our technicians will be there to help you at your earliest convenience. With the right expertise and know-how, your hot tub will be up and running again in no time at all. Just sit back, relax, and let us do the rest.
Location
Hours
Reviews
4.9
162 reviews
5 stars
152
4 stars
4
3 stars2
2 stars1
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their responsiveness and willingness to assist with various needs.
Professionalism
Many reviews noted the professionalism of the team, including timely service, thorough repairs, and attention to detail during installations.
Product Knowledge
The staff's expertise in pool and hot tub maintenance, chemicals, and equipment was frequently mentioned, with customers appreciating the guidance provided.
Service Reliability
While most reviews were positive, there were some concerns about delays in service response times, particularly regarding warranty issues.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, recommending WCI Pools & Spas for their pool and spa needs.
- GSGrant Sincox3 days ago5.0Very happy with their service! They came to fix my hot tub and were thoughtful enough to bring the parts that may have been needed before they even diagnosed it. Saved me time and money and I'm happy with the repairs!
- CNCurt NelsonNov 24, 20255.0Always have what you need in stock all year round
- TMTeresa MarshallNov 17, 20255.0My hot tub is not from WCI but I do purchase all my swimming pool & hot tub chemicals from them. I have been struggling with my hot tub and they have been extremely helpful! Definitely recommend WCI.
- GKGlenda KretzingerOct 30, 20255.0Great service !
- MKMike KnippOct 15, 20255.0I bought my hot tub a little over 5 years ago and it has been great,any time that I have any minor problems with it they come right up and take care of it. Their warranty is outstanding. This is the only place I would recommend that anybody that wants a Hot Tub gets one.
Frequently Asked Questions About WCI Pools & Spas
What types of services does WCI Pools & Spas provide for hot tubs?
WCI Pools & Spas offers hot tub service, repairs, and maintenance solutions to help keep your hot tub in excellent condition.
Where is WCI Pools & Spas located?
WCI Pools & Spas is located at 109 East Ave, Ames, IA 50010, United States.
What are the business hours of WCI Pools & Spas?
WCI Pools & Spas is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 3:00 PM. It is closed on Sundays.
How can I schedule a hot tub service appointment at WCI Pools & Spas?
You can schedule an appointment for hot tub service online, in-store, or by calling WCI Pools & Spas at +1 515-232-8923.
What is the contact email for WCI Pools & Spas?
You can contact WCI Pools & Spas via email at wcipoolsandspas@gmail.com.
Does WCI Pools & Spas have a website where I can learn more?
Yes, their website is https://wcipoolsandspas.com/.
Are there any places to eat near WCI Pools & Spas?
Yes, nearby you can visit The Parc - A Food Lot, a food truck and restaurant, or Tacos el primo y Rinconcito Hispano 2, a Mexican restaurant and smoothie bar, perfect for grabbing a bite before or after your visit.
Where can I shop for gardening or outdoor gear near WCI Pools & Spas?
Ames Outdoor Supply, which offers nursery, gardening products, and outdoor gear, is located nearby and can be a convenient stop for your outdoor needs.
Is there a convenient store close to WCI Pools & Spas for quick shopping?
Dollar General, a discount store, is near WCI Pools & Spas and offers a variety of items for convenient shopping.
Can I find automotive services near WCI Pools & Spas?
Yes, there are several automotive service providers nearby including Magic Mufflers and Brakes, Dave's Auto and Truck Service, and Butch's Automotive for repairs and maintenance.