WCI Pools & Spas

4.9
162 reviews

About

Hot Tub Store
A hot tub can quickly prove to be a significant investment in just about any lifestyle. It’s not just about the relaxing soaks you can take at the end of a long day, it’s about the health benefits, and the investment in your backyard, too! That’s why it’s so important to take care of your hot tub. Providing your hot tub with regular service and maintenance is key to ensuring that it lasts you for many years to come. WCI Pools & Spas offers quick and efficient hot tub service, repairs, and maintenance solutions. If your hot tub requires some TLC, schedule an appointment with us online, in-store, or on the phone. One of our technicians will be there to help you at your earliest convenience. With the right expertise and know-how, your hot tub will be up and running again in no time at all. Just sit back, relax, and let us do the rest.

Location

WCI Pools & Spas
109 East Ave, Ames, IA
50010, United States

Hours

Reviews

4.9
162 reviews
5 stars
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their responsiveness and willingness to assist with various needs.

Professionalism

Many reviews noted the professionalism of the team, including timely service, thorough repairs, and attention to detail during installations.

Product Knowledge

The staff's expertise in pool and hot tub maintenance, chemicals, and equipment was frequently mentioned, with customers appreciating the guidance provided.

Service Reliability

While most reviews were positive, there were some concerns about delays in service response times, particularly regarding warranty issues.

Overall Satisfaction

Overall, customers expressed high satisfaction with their experiences, recommending WCI Pools & Spas for their pool and spa needs.
  • GS
    Grant Sincox
    3 days ago
    5.0
    Very happy with their service! They came to fix my hot tub and were thoughtful enough to bring the parts that may have been needed before they even diagnosed it. Saved me time and money and I'm happy with the repairs!
  • CN
    Curt Nelson
    Nov 24, 2025
    5.0
    Always have what you need in stock all year round
  • TM
    Teresa Marshall
    Nov 17, 2025
    5.0
    My hot tub is not from WCI but I do purchase all my swimming pool & hot tub chemicals from them. I have been struggling with my hot tub and they have been extremely helpful! Definitely recommend WCI.
  • GK
    Glenda Kretzinger
    Oct 30, 2025
    5.0
    Great service !
  • MK
    Mike Knipp
    Oct 15, 2025
    5.0
    I bought my hot tub a little over 5 years ago and it has been great,any time that I have any minor problems with it they come right up and take care of it. Their warranty is outstanding. This is the only place I would recommend that anybody that wants a Hot Tub gets one.

Frequently Asked Questions About WCI Pools & Spas

What types of services does WCI Pools & Spas provide for hot tubs?

WCI Pools & Spas offers hot tub service, repairs, and maintenance solutions to help keep your hot tub in excellent condition.

Where is WCI Pools & Spas located?

WCI Pools & Spas is located at 109 East Ave, Ames, IA 50010, United States.