Extra Space Storage

Reviews

• HH

  Hector Hernández

  4 days ago
  5.0
  Ana at Extra Space Storage provided outstanding service today. She was professional, friendly, and made the entire process smooth and stress-free. She took the time to explain everything clearly and helped me find the right storage unit for my needs. Truly appreciate her support—highly recommended!
• GN

  Gloria Note

  6 days ago
  5.0
  I was searching for a storage unit closer to home and decided to check out Extra Space Storage. After inquiring about a few units, I was connected with Anna at the Pearl City location and asked for a follow-up call. With my busy schedule, I sometimes forget, but Anna made sure to call me back on the exact date I requested—she’s amazing! She took the time to show me different units so I could get a feel for them before making a decision. She explained everything so clearly and thoroughly that I barely had any questions, which I really appreciated. When I needed more time to decide on a rental date, I asked for another follow-up, and Anna was quick to reach out again. She was also very accommodating and flexible with timing, which made the whole process stress-free. The rental process itself was simple and straightforward. Anna was transparent about all the policies and made sure I understood everything. She also reassured me that they’re willing to work with me if anything comes up, which made me feel valued—something I didn’t experience at my previous storage facility. Overall, I had a great experience and would definitely recommend them to my friends and family.
• JC

  Jonathan Carino

  Mar 31, 2026
  5.0
  I cannot recommend Extra Space Storage in Pearl City enough, and a huge part of that is thanks to Ms. Ana! From the moment you walk in, she makes you feel incredibly welcome, it honestly feels more like catching up with family than dealing with a storage unit. I absolutely love our friendly banter; she has such a great personality and makes every visit a genuinely fun time. It’s rare to find such authentic, high-quality service where you actually look forward to running into the staff. 5 stars all the way!"
• ES

  Ender Spectrum

  Mar 31, 2026
  5.0
  I was helped from Anna today, she was very helpful with the process of moving out and very accommodating. Thanks to her!
• RG

  R G

  Mar 18, 2026
  5.0
  We got stuck on a rainy Sunday with a sprinkle of a power outage! Ms. Ana was indeed the superwoman of the day! She got us out and the rest of people stuck within the gates as well! Kudos to her for being so kind and polite!

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