Absolute Termite And Pest Control

Reviews

• MM

  Michael

  2 days ago
  1.0
  Awful. Had an appointment for spraying between 830-9am. At 930 they were still a no show. Called and left message. No return call. Called at 945 and girl answered and she said spray could occur anywhere from 9am to 11. I asked her why they took an appointment then and sent me a text 2-3 times confirming it. She had no answer and kept making excuses that it is because i did it on line. A real dodo brain. I told her this is the second time this has happened . I had to explain to her a thousand times that i had other appointments scheduled that i had to cxl and change. If it’s an open window, then they need to say that and not take appointments. Anyways , the guy who showed at 10am was very nice and apologetic and said he was covering for someone who called out sick. If this incompetence happens one more time, I will inform the Board of Directors. Also they told me the price only covers the kitchen and bathroom and needed to pay more for the whole apt. Terminex (our last company) was excellent. They always arrived on time and called prior to arriving at my door. They sprayed my whole apt for the same price. What a horrible experience with you guys.
• RM

  Raymond M.

  5 days ago
  5.0
  The gentleman that came out to spray for our required flea/tick treatment was very patient, as we were still moving things out of our home. He was about 30 minutes early, so very punctual, too. The price was the lowest I found on island (almost 50% less than some of their mainland branded competitors).
• AP

  April Meiling Pangelinan

  Nov 10, 2025
  5.0
  I have been using Absolute Termite and pest control for a couple of years. I do regular pest control as well as rodent control. Both indoor and outdoor. Not once have I been dissatisfied. I have not seen a single bug in my home for almost a year. The rodent control is probably not necessary but I like doing it as a precaution. The cost is fair in my opinion cause I don’t want bugs in my home. Their workers are pleasant to deal with, on time or early, and always explain what they will do first. There has been a few different workers that have come once or twice but all have been friendly and professional. I don’t remember all of their names but I do remember Scott. He was welcoming, friendly and knowledgeable. I had questions during that scheduled appointment and he had all the answers instantly without hesitation. They take their time making sure they cover all rooms and areas I request. Scott sprayed one area that I did see roaches at night which was in my patio and I have seen a huge decrease in them. I have lots of pets as well as toddlers. They’ve all been very patient while I move my hyper, overly friendly dogs that want their attention out of the way. They’ve pet them on a few occasions. If I need to reach the office they answer quickly and with professionalism. It means a lot to me when office personal carry themselves in friendly manners, a lot of people will rate and review field workers only not thinking about the office staff. Absolutely pest control as a whole is amazing and I will be sticking with them.
• ML

  matt lang

  Nov 6, 2025
  5.0
  The five stars goes To absolute termite and pest control. Their price was fantastic the best on the island of Oahu. They're employee named amy went above and beyond. I don't like dealing with a I and automated answering systems... And I didn't have to speak because when an issue came up , amy made sure to contact me personally and even gave me a personal number so I could contact her directly and wouldn't have to deal with an automated number or an answering service. I'm old fashion.. Actually i'm old. I am retired now but have owned several successful businesses and I know how important it is to have an employee like amy. You can make all the difference in the world to a customer and it did to me. Thanks again amy. I'm hoping that your boss reads this review and values you for the good employee that you are.
• JW

  Janice White

  Oct 19, 2025
  1.0
  Beware! this company seems to be running a scam. First They advertise giving you a $500 discount to lure you into using their fumigation company. Second, we were accused of holding up the job because not everything was bagged and some items were left out. On the day of the fumigation, the lead crew member, Bernard, who was and doing a walk through advised us that some other items, that we thought were ok due to factory seals needed to be bagged, which we did in a very quick manner, five to ten minutes tops. He also reassured us that we have time to get this done before the job gets started because he was still doing the walk through inspection. Also some windows needed to be opened, which again we did in a rapid manner only a couple of minutes while walk through was being done. One bag of items was double bagged in the sealed nylofilm bag that was left on the kitchen counter, others were in the refrigerator, freezer and pantry. By a total of approximately 10 minutes we had everything that was instructed bagged, windows open and were out the door to leave. No big deal. Then just as we were leaving an office worker called to relate information that we will get charged $400. Because per the contract we did not have our food packed in the nylofilm bags and we held up the job for an hour. All of which was not true because before we left, Bernard made sure that everything was packed properly. Nothing was left out unpacked prior to our departure. He told us multiple times that we have time to bag the few items, again which took us approximately 5 to 10 minutes. We had one double bag sealed with in the appropriate bag on the countertop so we didn’t think that was any problem. Again, Bernard told us that we had time to pack because he was still doing the walk through and the bad on the counter was fine. We had everything sealed within 5 to 10 minutes. We don’t understand how this Office clerk who called could accuse us of not bagging items and holding up the job for a hour when they weren’t even here and the timing of this call seemed very suspicious. The next day and per the no entry poster on the door that was signed off by Bernard, that the tent had been removed at 0945 that morning. The office also advised that we would get a call back when we could reenter. After waiting till 1430 that afternoon we called absolute termite and they put us on hold several times. Finally we again called back and after a long hold we got through and were then able to ask when can we go back into the house. They said that it would have to get cleared first before you can enter and they said we should hear back between 1500 to 2000 this evening. Well, I heard nothing from the company by then and they were now closed. I had to leave a message on the recorder and it’s now about 7 PM in the night. Then Someone calls us back, seemly unaware of having to clear our house and told us now that someone would be over to do the clearance test. The tent was taken off at 9:45 in the morning, by right it should’ve been cleared to come in at 3 o’clock. But they failed to even call or check on the house. I don’t know if this was on purpose but if I didn’t call I’m not sure if anyone would have come by to inspect, open the house or advise us when to enter. This is a fine example of poor communication on part of Absolute Pesticide control . I will not deal with them ever again. The office clerk was very rude and unprofessional in that we were charged 400$ from our 500& discount because she accused us for not packing items and holding up the job, and they said all that without even being present.

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