Brand Certified
Lowe's Home Improvement
3.4(2492 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
411 Pacific Street, Honolulu, HI
96817, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(808) 528-9370
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/HI-Honolulu/2336
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Honolulu, HI offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
3.4
2,492 reviews
5 stars
994
4 stars
461
3 stars
259
2 stars
154
1 star
624
- JAJames Amyx5 days ago5.0Has everything
- RKRoxanne KainoMar 11, 20265.0Thanks for the great customer service at the Iwilei store. Unlike other stores, I found the sales men and women very helpful. As a single woman, many home improvement or hardware stores discount me and dismiss me as not worth their time. Pox and James were helpful. Pox, even though it wasn't his main area was very friendly, well informed and courteous. The store appeared clean and well organized. Glad you have such wonderful people working there. Thanks for a great experience.
- MLMel LabradorMar 9, 20263.0Love Lowe’s except some department managers who seem to come up with different “policies” depending on who is on duty that day. So frustrating!
- MKMoani KekahunaMar 6, 20261.0I am shocked at my experience with this location. We spend so much money here purchasing appliances and the last experience I had we went to go pick up one of two stoves that we purchased. When we arrived the stove was on a lift to safely, put it into our truck, but when the associate tried to move it to our truck, the machine died so he then asked us to move the truck towards the machine which we did, but the machine wasn't lifted high enough for it to be even with the back of the truck bed the associate still tried to lift it onto the truck struggling so my boyfriend and cousin who are kind enough, tried to help move it to avoid breaking the stove and or damaging our truck. When my boyfriend went to help he sliced his finger really bad this wouldn't have happened if the machine was charged and able to rise up to the correct height of my truck bed. I reached out two times to customer service and no one has contacted me back the first time they didn't even push my ticket to the correct department. They just closed it out if I didn't contact them again it would've just sat there unseen as of today I am still waiting for some sort of response from them.
- RBR. Alan BelsheFeb 9, 20264.0All Employees are very knowledgeable and enthusiastic and willing to share with customers. LOVE IT!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Honolulu?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking, grills, lumber, gardening equipment, bathroom supplies, and more for both DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Honolulu?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM. Holiday hours vary, with some days closed or shorter hours.
Does Lowe's in Honolulu offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customers.
How can I find a product online at Lowe's?
You can search using a keyword, Lowe's item number, brand, or manufacturer’s model number. Alternatively, browse by department to explore the large selection of items available.
What payment methods are accepted at Lowe's Home Improvement in Honolulu?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa payment options.
Are installation services available at Lowe's Honolulu?
Yes, Lowe's offers various installation services including appliances, blinds, cabinets, flooring, countertops, doors, HVAC, lighting, roofing, and more to help complete your home projects.
How do I check if my online order is ready for pickup?
You will receive an email with pickup instructions and the store location once your order is ready. Bring the order confirmation email or number along with a photo ID to the designated pickup area during store hours.
What nearby dining options are available near Lowe's Home Improvement in Honolulu?
Nearby dining options include Island Sandwich Creation (a delicatessen and grocery store), Blondie's Plant-Based Food Truck (American restaurant), La Tour Cafe (French restaurant and cafe), La Tour Bakehouse (bakery), and Tanaka Saimin (Japanese and Hawaiian restaurant). These provide convenient food choices before or after shopping at Lowe's.
Are there other hardware or home improvement stores near Lowe's in Honolulu?
Yes, Home Services at The Home Depot and Tool & Truck Rental at The Home Depot are nearby, offering additional options for building supplies, flooring, and tool rentals.
What nearby services can assist me with moving or locksmith needs near Lowe's Honolulu?
Hawaii Dependable Express Movers can help with professional moving services, and Minute Key provides key and locksmith services, both conveniently located near Lowe's.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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