Extra Space Storage

4.9
283 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 868 Queen St in Honolulu, HI today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, alarmed units, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, drive-in building, parking spaces, elevator access, security access to your floor only, drive up climate controlled units, office space available, retail space available, solar site, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
868 Queen St, Honolulu, HI
96813, United States

Hours

Reviews

4.9
283 reviews
5 stars
265
4 stars
7
3 stars
5
2 stars
0
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Leo and Teresa, received high praise for their friendliness, helpfulness, and professionalism, creating a welcoming atmosphere for customers.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Accessibility Issues

Some customers reported difficulties with access to their units due to gate malfunctions and limited hours, leading to frustration.

Overall Experience

Many customers expressed satisfaction with their overall experience, highlighting the combination of excellent service and facility quality.

Value for Money

Customers appreciated the competitive pricing and special deals offered, making the storage service feel like a good value.
  • DC
    David Carlile
    4 days ago
    5.0
    Outstanding service by Leo and team. Great facility and awesome pricing.
  • NB
    Natalia Bueno
    Nov 14, 2025
    5.0
    Teresa was very helpful. We got the perfect unit size right away.
  • MA
    Milana Agati
    Nov 6, 2025
    5.0
    Thank you for all that you do! It truly makes a difference.From the moment I stepped in, I was greeted with such warmth . It made the whole experience so easy and enjoyable ! It’s fantastic that the whole process is smooth and stress-free.
  • AP
    Adam Parness
    Oct 30, 2025
    5.0
    Thank you guys for your great storage facility, your clean storage facility, and best of all... your great staff. It's a pleasure being your customer. Mahalo's. 🤙🏾
  • MK
    M. Kameron
    Oct 25, 2025
    5.0
    This place is wonderful!! Leo, Teresa, and Jeffrey have been nothing but patient, friendly, and helpful to me from day one! The area is clean, and I have confidence that my belongings are in a good, safe place. I recommend Extra Space Storage on Queen Street to everyone who needs extra storage space!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.