Brand Certified
Extra Space Storage
4.9(326 reviews)
Certified by Extra Space Storage • Mar 15, 2026
Business Details
868 Queen St, Honolulu, HI
96813, United States
Certified by Extra Space Storage • Mar 15, 2026
(808) 900-7210
Certified by Extra Space Storage • Mar 15, 2026
https://www.extraspace.com/storage/facilities/us/hawaii/honolulu/7931/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 15, 2026
About
Certified by Extra Space Storage • Mar 15, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 868 Queen St in Honolulu, HI today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, alarmed units, exceptional security, ADA compliant, covered drive isles, covered loading bay, drive-in building, parking spaces, elevator access, security access to your floor only, drive up climate controlled units, office space available, retail space available, solar site, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
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Certified by Extra Space Storage • Mar 15, 2026
Hours
Certified by Extra Space Storage • Mar 15, 2026
Reviews
4.9
326 reviews
5 stars
306
4 stars
8
3 stars
5
2 stars0
1 star
7
- SSSusanne So4 days ago5.0Leo is such a nice person to talk to. He explained everything very well. He even took me up to my unit to show me where it is and how to use the lock. Very helpful throughout the process. Excellent Customer Service. Thanks again Leo!
- ETElena TanakaMar 1, 20265.0Just got a unit today. Process was quick and explained very well. Leo was very helpful, transparent, and honest with everything especially regarding price. I appreciated his help, if I could give him 6/5 stars, I definitely would!
- JYJakob YangFeb 27, 20265.0I recently rented a 5’x5’ unit at Extra Space Storage on Queens St, and I had a really great experience. The first unit I was assigned had a vent at the top that cut into the space a bit, which wasn’t ideal. I mentioned it to James, and he immediately took care of it. He made switching to another unit super easy and even waived the transfer fee without me having to push for it. The whole process was smooth and stress-free. It’s not every day you come across customer service like that. James was professional, understanding, and genuinely helpful. He definitely deserves some recognition for how he handled everything. PROMOTE HIM NOW!
- ASAnastasia ShiraiFeb 27, 20265.0We needed to find a new storage unit nearby with good prices, so we visited a few different places that day. One was slightly cheaper, but the customer service and how genuinely helpful everyone was made it an easy choice to go with Extra Space Storage. We were also able to pay for 24 months upfront to lock in a great rate, which is extremely helpful for a nonprofit. The office is clean and the staff is truly great. The storage building is well ventilated and the AC is strong, which is definitely a plus. There are three loading stalls right in front of the elevator, which makes moving things in and out really convenient. They also provide carts which are located right before the elevators as well. The parking lot is a bit small, but we have never had trouble finding a spot. Compared to our previous storage unit, this place has been a blessing.
- KKKayci KaylaniFeb 14, 20265.0just checked into this storage unit, and it’s honestly the nicest facility I’ve ever been to. The entire place is incredibly clean, modern, and truly state-of-the-art. Everything feels secure, well-maintained, and thoughtfully designed. I was especially impressed by the check-in representative, Leo. He was so friendly, professional, and welcoming from the moment we arrived. He gave us a great tour and clearly explained how everything works. The whole process was smooth, easy, and stress-free thanks to him. Highly recommend this place—so far, so good!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Honolulu and the areas of Kalihi-Palama, Daniel K. Inouye International Airport, Ala Moana, McCully-Moiliili, University of Hawaii at Manoa, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Kapiolani Blvd and Ward Ave.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to University of Hawaii at Manoa.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
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