Store your belongings at Extra Space Storage on 868 Queen St in Honolulu, HI today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, electronic gate access, alarmed units, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, drive-in building, parking spaces, elevator access, security access to your floor only, drive up climate controlled units, office space available, retail space available, solar site, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff members, especially Leo and Teresa, received high praise for their friendliness, helpfulness, and professionalism, creating a welcoming atmosphere for customers.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Accessibility Issues
Some customers reported difficulties with access to their units due to gate malfunctions and limited hours, leading to frustration.
Overall Experience
Many customers expressed satisfaction with their overall experience, highlighting the combination of excellent service and facility quality.
Value for Money
Customers appreciated the competitive pricing and special deals offered, making the storage service feel like a good value.
DC
David Carlile
4 days ago
5.0
Outstanding service by Leo and team. Great facility and awesome pricing.
NB
Natalia Bueno
Nov 14, 2025
5.0
Teresa was very helpful. We got the perfect unit size right away.
MA
Milana Agati
Nov 6, 2025
5.0
Thank you for all that you do! It truly makes a difference.From the moment I stepped in, I was greeted with such warmth . It made the whole experience so easy and enjoyable !
It’s fantastic that the whole process is smooth and stress-free.
AP
Adam Parness
Oct 30, 2025
5.0
Thank you guys for your great storage facility, your clean storage facility, and best of all... your great staff. It's a pleasure being your customer. Mahalo's. 🤙🏾
MK
M. Kameron
Oct 25, 2025
5.0
This place is wonderful!! Leo, Teresa, and Jeffrey have been nothing but patient, friendly, and helpful to me from day one! The area is clean, and I have confidence that my belongings are in a good, safe place. I recommend Extra Space Storage on Queen Street to everyone who needs extra storage space!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Honolulu and the areas of Kalihi-Palama, Daniel K. Inouye International Airport, Ala Moana, McCully-Moiliili, University of Hawaii at Manoa, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Kapiolani Blvd and Ward Ave.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to University of Hawaii at Manoa.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage in Honolulu?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM for access to your storage unit.
How can I determine the right storage unit size at Extra Space Storage?
Use Extra Space Storage's Storage Unit Size Guide to estimate how many boxes and non-packed items like furniture can fit into each unit to find the best size for your needs.
Does Extra Space Storage offer climate-controlled units?
Yes, many facilities including this one offer climate-controlled storage units to protect temperature-sensitive items.
Are drive-up storage units available at this Extra Space Storage location?
Yes, drive-up access units are available, allowing you to pull a vehicle right up to your unit for easy loading and unloading.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and on-site at this facility.
What payment options does Extra Space Storage accept?
The facility accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
What is the address of Extra Space Storage in Honolulu?
The storage facility is located at 868 Queen St, Honolulu, HI 96813.
Which nearby automotive repair shops can I visit near Extra Space Storage?
Nearby automotive repair shops include Kiyo's Transmission Service, S H Fender Shop, City Fender & Body Service, Kakaako Auto Glass, Capone's Ultimate Detail Inc, Sumida's Auto Repair, Capones Ultimate Autobody, and Norther Auto Air Conditioning.
Are there any cafes or restaurants near Extra Space Storage in Honolulu?
Yes, nearby places to dine include Hamada General Store, Egghead Cafe, and Queen Street Cafe, great spots to enjoy a meal or coffee before or after your visit.
What nearby places can help me with health or medical needs near Extra Space Storage?
Nearby health-related locations include Papa Ola Lokahi public health clinic, Honolulu Orthopedic Supply for medical supplies, and the Master Sha Tao Healing Center Hawaii for holistic treatments.