Extra Space Storage

4.9
832 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 633 Ahua St in Honolulu, HI today! Our large selection of storage units, climate controlled units, electronic gate access, alarmed units, exceptional security, ADA compliant, covered loading bay, covered parking, drive-in building, multiple entrance/exit gates, parking spaces, elevator access, security access to your floor only, military discount, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
633 Ahua St, Honolulu, HI
96819, United States

Hours

Reviews

4.9
832 reviews
5 stars
790
4 stars
25
3 stars
7
2 stars
3
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service provided by staff, particularly highlighting employees like Josh and Leo for their helpfulness and professionalism.

Cleanliness

The facility is frequently noted for its cleanliness and well-maintained environment, contributing to a positive customer experience.

Pricing Concerns

Some customers expressed dissatisfaction with price increases and perceived high costs, although many still found the rates competitive.

Accessibility Issues

There were mentions of limited availability of carts for moving items, which caused frustration among customers during busy times.
  • RT
    Rudy Toro
    Jan 3, 2026
    5.0
    The customer service at this Extra Space Storage is par excellence! It was refreshing to be helped by someone who seemed to really care. Josh was patient, courteous, extremely accommodating and an all around pleasure. He was able to help me navigate a somewhat tricky circumstance. I didn’t feel like a bother, I felt like a customer. Thanks! - Rudy (Express Kafeh)
  • RM
    Roselyn McMahon
    Jan 2, 2026
    5.0
    Excellent customer service from Josh! Facility was very clean and seemed quite new and I was surprised it’s a 20 year old facility. Josh worked with us to get us the unit we needed at a very affordable rate. Mahalo Nui Loa Josh and ESS!!!!
  • MM
    Musuai
    Jan 2, 2026
    5.0
    Ive rented storage spaces with other companies and other locations and this is by far the best. Price, move in and move out process, customer service and facility convenience and cleanliness are all 5 stars. Josh is super helpful and always goes above and beyond to make sure his 5 stars are well earned! Thank you Josh. Your customer service and attention to detail is truly appreciated!
  • ML
    mark levensailor
    Dec 31, 2025
    5.0
    Great location and the manager Josh is really friendly and professional. Willing to help you with any concerns. Leo does the same. !!!
  • JT
    Jerry Toney
    Dec 30, 2025
    5.0
    Mr. Leo was a God sent! I appreciate his customer service and assistance throughout the entire process! Quick, easy, and fully explained! Thank You so much Sir!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.