Extra Space Storage

4.9
750 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 6800 Kalanianaole Hwy in Honolulu, HI today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, exceptional security, ADA compliant, covered loading bay, non climate controlled units available, parking spaces, elevator access, security access to your floor only, military discount, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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  • DebitAvailable

Location

Extra Space Storage
6800 Kalanianaole Hwy, Honolulu, HI
96825, United States

Hours

Reviews

4.9
750 reviews
5 stars
713
4 stars
21
3 stars
4
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, particularly from staff members like Jennifer and Anna, who are described as friendly, helpful, and knowledgeable.

Cleanliness

Customers consistently praise the facility for being clean, well-maintained, and secure, contributing to a positive storage experience.

Efficiency

Many reviews mention the quick and efficient process of renting units, with staff assisting customers promptly and effectively.

Professionalism

Staff members are frequently noted for their professionalism and dedication to customer satisfaction, going above and beyond to assist clients.
  • LT
    Lynn Tabayoyong
    Jan 5, 2026
    5.0
    Excellent service today with Isabella to set up my account over the phone. I loved the convenience of being able to apply, and complete the registration/payment (6mos) all at one time. I also met with the nice lady in the office who was very helpful and welcoming. Thank you so much and I look forward to renting with Extra Space Storage to keep family items so it doesn’t get damaged in our current home. Mahalo nui loa and Happy New year!
  • AH
    Aiden Hickman
    Dec 26, 2025
    5.0
    reah was very helpful, professional, knowledgeable, and very kind, and helped me with my storage needs
  • LH
    Lusana H
    Dec 25, 2025
    5.0
    The staff at Extra Space Storage go the extra mile, reach out & are always courteous! Great customer service !
  • FF
    Fiona Fiala
    Dec 20, 2025
    5.0
    I was alerted that there was some possible water damage to my unit with all of the rain this week. Luckily, my unit ended up being okay, but before I knew the extent, Reah was able to immediately assign me a new unit that was larger and cheaper than my old one. Her assistance was much appreciated!
  • PN
    Pauline Nomura
    Dec 12, 2025
    5.0
    I went to extra care storage bc my key wouldn’t open my lock and Reah helped me through the process of getting my storage unit open and giving me a new lock. She was so helpful and pleasant and gave the best customer service. And extremely efficient throughout the entire process. Thank you Reag for helping me get access to my storage unit!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.