Brand Certified
Extra Space Storage
4.9(694 reviews)
Certified by Extra Space Storage • Feb 22, 2026
Business Details
200 Kuawa St, Hilo, HI
96720, United States
Certified by Extra Space Storage • Feb 22, 2026
(808) 969-6000
Certified by Extra Space Storage • Feb 22, 2026
https://www.extraspace.com/storage/facilities/us/hawaii/hilo/1000000239/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Feb 22, 2026
About
Certified by Extra Space Storage • Feb 22, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 200 Kuawa St in Hilo, HI today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, covered loading bay, parking spaces, elevator access, security access to your floor only and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
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Location
Certified by Extra Space Storage • Feb 22, 2026
Hours
Certified by Extra Space Storage • Feb 22, 2026
Reviews
4.9
694 reviews
5 stars
651
4 stars
27
3 stars4
2 stars2
1 star10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Kyle and Maile, received high praise for their friendliness, helpfulness, and professionalism, making the storage experience smooth and enjoyable.
Cleanliness
The facility is consistently described as clean, well-maintained, and climate-controlled, contributing to a positive customer experience.
Convenience
Customers appreciated the convenient location, easy access to units, and efficient move-in process, enhancing overall satisfaction.
Pricing
While many found the pricing competitive and reasonable, some expressed concerns about significant fee increases after initial rental periods.
- DBDustin BatungbacalFeb 18, 20265.0Very friendly staff and fair prices
- DADebrah AkuiJan 30, 20265.0Perfect Empkoyees with good Customer Service Support
- MMMikalaJan 30, 20265.0Fabulous service đź‘Ź
- LDLance DuyaoJan 22, 20265.0Convenient location. Clean facility. Very friendly and helpful staff.
- KKKaity KatJan 14, 20265.0Great hours, restroom inside & clean facility.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Hilo and Wainaku.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Kuawa St and Kalanikoa St.
Is Extra Space Storage close to any colleges?
Extra Space Storage is about 2.1 miles from University of Hawaii at Hilo, making us a great option for college students in Hilo who need storage units over the summer or while studying abroad.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
Brand Certified Facts from Extra Space Storage
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Certified February 22, 2026Yext Knowledge Graph
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