Our team of Bed Experts will be pleased to help you on your journey to a better night’s sleep. Visit us in-store to browse a wide range of beds, including handy storage frames, divan bases, headboards, and mattresses.
While you’re there, why not hop on our clever Sleepmatch machine? Our patented body-mapping technology will find your perfect mattress in minutes. Book an appointment or pop in-store today.
Meg was very friendly and mr James helps with a big discussion 👍 amazing deal
SS
SAj
Jun 17, 2026
5.0
⭐⭐⭐⭐⭐
James was extremely helpful throughout the whole process of placing my orders. Even when I changed my mind and cancelled some items, he remained patient, professional, and happy to help. He took the time to reorder the items that suited us best and worked hard to give us a great deal.
I am extremely happy with the customer service I received. James made the entire experience smooth and stress-free. All the staff at Dreams have been friendly, helpful, and welcoming.
Thank you to James and the whole team for providing such excellent service. Highly recommended! ⭐⭐⭐⭐⭐
EE
Ella.G
May 25, 2026
5.0
Amazing experience today with Charles - Made us feel really comfortable and helped us with any questions along the way. Thoroughly recommend!
RC
Rebecca Carr
May 18, 2026
5.0
Bought a bed recently and was so so pleased with the help from Charles - he went above and beyond for us!
MM
Marcia
May 3, 2026
5.0
Went in yesterday as I wanted to try the sleep match to try and find a comfortable mattress.i was greeted by a lovely lady I think her name was Lindsay.she was so nice and friendly.she asked me some questions and put it into the machine.after the bed analyised me. There was a choice of mattresses to try.nothing was too much trouble.
she helped me find some pillows also.we went round the store and I found a really comfy one.
I said I would think about it.there was a discount this weekend.there was no pressure on me to buy now.
I went back in today as I decided I wanted the mattress.all the staff were lovely.we ended up purchasing pillows and a duvet too.great value.a lovely experience.excellent customer service would highly recommend.my son came too he bought a new bed and pillows with duvet. Very happy customer.🙂
Frequently Asked Questions About Dreams Trowbridge
Can I apply for finance in your store?
Yes Dreams offer an in-store interest free credit option through a select group of finance companies. All we ask for is the value of your order to be £500 or more. Our Sleep Experts in-store can walk you through the application. You will be required to pay 20% of your order as a deposit, after a successful application.
I need a new mattress but I don't know where to start?
We spend roughly one third of our lives asleep, so it's essential to find the perfect one. Our website has some handy guides to explain all the different types of mattress, but if you would rather hear this face to face from one of our sleep experts in-store then pop along. While you are there, try out Sleepmatch. It's a smart bit of tech that chooses the right mattress just for you and the way you sleep. It only takes 3 minutes and its only available at Dreams
I have already ordered but I should have also asked you to take away my old bed and mattress, is this possible?
It certainly is. Contact us at least 72 hours prior to delivery and we can add recycling to your order. It is fast, convenient and environmentally friendly. We disassemble and utilise every single part possible and all other waste is turned into green energy.
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