Our team of Bed Experts will be pleased to help you on your journey to a better night’s sleep. Visit us in-store to browse a wide range of beds, including handy storage frames, divan bases, headboards, and mattresses.
While you’re there, why not hop on our clever Sleepmatch machine? Our patented body-mapping technology will find your perfect mattress in minutes.
Please note: This store does not currently have step-free access to the upper level. Please consider booking an appointment with one of our Bed Experts to discuss how we can best support your needs in-store and start your journey to a better night's sleep.
I have received wrong item and when ask for return the have to charge me £90 and I have to make 4 Time call each call take 20 mints
, bad experience
DJ
Dean Jones
May 13, 2026
1.0
Absolutely shocking customer service online, found the customer service person rude and unhelpful. Decided on returning the item rather than dealing with dreams.
RK
rob kellaway
May 2, 2026
5.0
We were served by nathaniel he was such a lovely professiknal yourlng man, we instantlybfelt at ease and he couldnt do enough for ua without adding any pressure to buy, he is a credit to the company.
JC
Jayne Cunningham
Apr 29, 2026
5.0
What a fabulous experience.. you don’t know how good a company really is until you have a problem. Andy was brilliant at helping me out when my mattress could not be delivered. Found me a fantastic alternative.. with various options .. at a great price .. I cannot praise the team at the Erdington branch enough.. thank you so much for your help and excellent customer service. Highly recommend this store.
NG
Neil Goldsmith
Apr 28, 2026
5.0
Andrew was great, not pushy very helpful gave us all the information and time we needed to make our purchase, offered us refreshments, overall a very good experience. Cheers Andrew!
I need a new mattress but I don't know where to start?
We spend roughly one third of our lives asleep, so it's essential to find the perfect one. Our website has some handy guides to explain all the different types of mattress, but if you would rather hear this face to face from one of our sleep experts in-store then pop along. While you are there, try out Sleepmatch. It's a smart bit of tech that chooses the right mattress just for you and the way you sleep. It only takes 3 minutes and its only available at Dreams
Can I apply for finance in your store?
Yes Dreams offer an in-store interest free credit option through a select group of finance companies. All we ask for is the value of your order to be £500 or more. Our Sleep Experts in-store can walk you through the application. You will be required to pay 20% of your order as a deposit, after a successful application.
I have already ordered but I should have also asked you to take away my old bed and mattress, is this possible?
It certainly is. Contact us at least 72 hours prior to delivery and we can add recycling to your order. It is fast, convenient and environmentally friendly. We disassemble and utilise every single part possible and all other waste is turned into green energy.
What types of beds and related products does Dreams Erdington offer?
Dreams Erdington offers a wide range of beds, including storage frames, divan bases, headboards, and mattresses.
What is the Sleepmatch machine and how can it help me?
The Sleepmatch machine uses patented body-mapping technology to find your perfect mattress in minutes. You can try it in-store at Dreams Erdington to discover the mattress that suits you best.
Can I apply for financing at Dreams Erdington?
Yes, Dreams Erdington offers interest-free in-store credit for orders of £500 or more. You can apply through their Sleep Experts who will assist with the process, requiring a 20% deposit upon approval.
Is it possible to have my old bed and mattress taken away when receiving a delivery?
Yes, you can add recycling to your order by contacting Dreams Erdington at least 72 hours before delivery. They ensure convenient and eco-friendly disposal of your old bed and mattress.
What are the opening hours of Dreams Erdington?
Dreams Erdington is open Monday to Wednesday from 10:00 to 20:00, Thursday and Friday from 10:00 to 18:00, Saturday from 09:00 to 18:00, and Sunday from 10:00 to 16:30.
Which payment methods are accepted at Dreams Erdington?
Dreams Erdington accepts American Express, Android Pay, Apple Pay, cash, financing options, Maestro, Mastercard, and Visa.
Does Dreams Erdington provide delivery and assembly services?
Yes, Dreams Erdington offers free delivery and assembly services for your convenience.
Where is Dreams Erdington located and what nearby places can I visit?
Dreams Erdington is located at Ravenside Retail Park, Kingsbury Road, Birmingham B24 9QB. Nearby you can visit Ravenside Retail Park for shopping or grab a bite at Greggs.
Are there other furniture or mattress stores near Dreams Erdington?
Yes, nearby stores include Bensons for Beds, Dunelm, Carpetright Erdington, and The Range, making it easy to compare furniture and mattress options in one area.
How can nearby stores like Pets at Home and Evri ParcelShop complement my visit to Dreams Erdington?
While shopping for beds at Dreams Erdington, you can conveniently visit Pets at Home and Groom Room Erdington for pet needs or drop off parcels at Evri ParcelShop nearby, making your trip more efficient.
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