Brand Certified
Dreams New Cross
4.5(352 reviews)
Certified by Dreams New Cross • May 24, 2026
Business Details
New Cross Gate Retail Park, London, Surrey
SE14 5UQ, United Kingdom
Certified by Dreams New Cross • May 24, 2026
+44 2045 329248
Certified by Dreams New Cross • May 24, 2026
https://www.dreams.co.uk/
Certified by Dreams New Cross • May 24, 2026
About
Certified by Dreams New Cross • May 24, 2026
Mattress ShopBedroom Furniture ShopBedding ShopFurniture ShopHome FurnitureDreams Ltd.
Our team of Bed Experts will be pleased to help you on your journey to a better night’s sleep. Visit us in-store to browse a wide range of beds, including handy storage frames, divan bases, headboards, and mattresses.
While you’re there, why not hop on our clever Sleepmatch machine? Our patented body-mapping technology will find your perfect mattress in minutes.
Please note: This store does not currently have step-free access to the upper level. Please consider booking an appointment with one of our Bed Experts to discuss how we can best support your needs in-store and start your journey to a better night's sleep.
Details
- Wheelchair accessible entranceAvailable
Location
Certified by Dreams New Cross • May 24, 2026
Hours
Certified by Dreams New Cross • May 24, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
5/25/202610:00 AM - 8:00 PM
Reviews
4.5
352 reviews
5 stars
274
4 stars
30
3 stars
20
2 stars
10
1 star
18
- NNNatalietoday4.0My sister and I visited the store yesterday and we were greeted by Rebecca, who welcomed us in, it was a very hot day and we were offered water. Rebecca then spoke to my sister who was making a purchase and assisted her throughout. We tried the Sleep techno machine, which helps to analyse the best mattresses suited to your sleeping needs. I wandered around the store whilst my sister made her purchase, the store was very clean.There was a good selection of beds and mattresses, from all different price points. Overall nice store and staff were polite, friendly and helpful.
- ZZZlervo1 day ago5.0Very helpful service from start to finish. The store assistant Rebecca was very knowledgeable and even though I had a bed in mind, she recommended that I do a scan which took 3 minutes. A bunch of recommendations came up that suited me. The sale went smoothly. The store is clean and tidy and the staff are lovely.
- LGLigia GutierrezMay 18, 20265.0Great service from staff, they really know the products and Rebecca, Mortel and Ahmad are so friendly and happy to help us out. Truly amazing service from this store and highly recommend for you to vist and buy your Bed and mattress and make great Coffee 🤩🤩🤩🤩🤩
- NRNagavarapu RavindraMay 17, 20265.0Ahmad who has really helped us in choosing the right bed frame and mattress and explained all the details very patiently and he helped us try different options and combinations. We are very happy with the service provided.
- AAAaliyahMay 17, 20265.0I had a fantastic experience at Dreams New Cross buying my new mattress. Mortel’s customer service was outstanding—knowledgeable, patient, and genuinely helpful without any pressure. Made the whole process easy and enjoyable
Frequently Asked Questions About Dreams New Cross
I need a new mattress but I don't know where to start?
We spend roughly one third of our lives asleep, so it's essential to find the perfect one. Our website has some handy guides to explain all the different types of mattress, but if you would rather hear this face to face from one of our sleep experts in-store then pop along. While you are there, try out Sleepmatch. It's a smart bit of tech that chooses the right mattress just for you and the way you sleep. It only takes 3 minutes and its only available at Dreams
Can I apply for finance in your store?
Yes Dreams offer an in-store interest free credit option through a select group of finance companies. All we ask for is the value of your order to be £500 or more. Our Sleep Experts in-store can walk you through the application. You will be required to pay 20% of your order as a deposit, after a successful application.
I have already ordered but I should have also asked you to take away my old bed and mattress, is this possible?
It certainly is. Contact us at least 72 hours prior to delivery and we can add recycling to your order. It is fast, convenient and environmentally friendly. We disassemble and utilise every single part possible and all other waste is turned into green energy.
What products can I find at Dreams New Cross?
Dreams New Cross offers a wide range of beds, including storage frames, divan bases, headboards, mattresses, sofa beds, pillows, bedding, and furniture.
How can I find the perfect mattress at Dreams New Cross?
You can use the Sleepmatch machine in-store, which uses patented body-mapping technology to find your perfect mattress in minutes. Booking an appointment or dropping in is recommended.
Does Dreams New Cross offer financing options?
Yes, the store offers interest free credit through select finance companies for orders of £500 or more. A 20% deposit is required after a successful application.
Can Dreams New Cross take away my old bed and mattress?
Yes, if you contact the store at least 72 hours before delivery, they can add recycling services to your order, disassembling and recycling your old bed and mattress responsibly.
What are the opening hours of Dreams New Cross?
The store is open Monday to Friday from 10:00 to 20:00, Saturdays from 09:00 to 18:00, and Sundays from 11:00 to 17:00.
What payment options does Dreams New Cross accept?
Payments can be made using American Express, Android Pay, Apple Pay, cash, financing, Maestro, Mastercard, and Visa.
Is Dreams New Cross accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance and parking available for customers with mobility needs.
Are there nearby places to visit before or after shopping at Dreams New Cross?
Yes, nearby places include New X Coffee for a coffee break, Antique Modern Furniture for additional furniture shopping, and B&M for discount shopping.
How can I get to Dreams New Cross using nearby transit or landmarks?
Dreams New Cross is located near New Cross Gate Retail Park on New Cross Road, close to notable places like Currys PC World and Argos in Sainsburys, which can help you navigate the area.
Can I combine a visit to Dreams New Cross with entertainment or dining nearby?
Yes, after shopping you can enjoy dining at La Cafe Boulangerie or visit the Blue Oyster Bar for seafood and drinks nearby.
Brand Certified Facts from Dreams New Cross
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Certified May 24, 2026Yext Knowledge Graph
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