Dreams Tamworth

Reviews

• MA

  Mohammed Adeel

  Oct 7, 2026
  5.0
  Excellent service from everyone. Especially Leanne, she went above and beyond to accommodate our needs.
• MA

  Michaela A

  Aug 24, 2026
  5.0
  Went in for a pillow and the member of staff was so helpful letting me try them before I bought one. Definitely recommend
• KH

  Kay Harris

  Aug 6, 2026
  5.0
  Great service from Dream Beds in Tamworth. Hollie found the perfect mattress for us on the machine. Then a bed head to our budget. Delivery was within days of payment and fast, efficient delivery, on time and very thoughtful deliverymen.
• CB

  Cal B

  Aug 5, 2026
  5.0
  I've visited this branch a few times now, and every visit has been a genuinely positive experience. The customer service is consistently friendly, knowledgeable and never pushy. On one visit, I was looking for a new pillow and Katie took the time to ask the right questions and explain the different options. Thanks to her recommendation, I bought a Tempur Prima Cooling Pillow, and it's honestly the best pillow I've ever owned. I never realised how much difference the right pillow could make until I spoke to someone who really understood what they were talking about. On another visit, I was browsing for a new bed and Ben looked after me. He was friendly, attentive and easy to talk to, making the whole experience feel relaxed rather than like a sales pitch. He introduced me to the SleepMatch system, explained how it worked, and then took me through the beds that matched my results as well as a few of his own recommendations. He was incredibly patient, answered all my questions and never made me feel rushed. It's clear the team genuinely know their products and want to help customers find what's right for them, rather than just make a sale. Ben and Katie were both fantastic, and their expertise and customer care really stood out. They're a real credit to the branch. Thank you all!
• PN

  Patricia Neilson

  Jul 20, 2026
  1.0
  I ordered twin single beds because I was promised a 3 week delivery slot. Then my delivery was moved to august21st. As I was expecting visitors by July 29th I with great difficulty was cancelling the order and getting a refund. You can't speak to customer services. Not taking calls. What a terrible way to treat customers and your shop staff. Changes of systems being an excuse. RUBBISH get your act together.

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