Dreams Tamworth

Reviews

• DL

  Daniel Li

  1 day ago
  5.0
  10/10 service. We visited twice to test different mattresses and told Katie we were looking for an ottoman bed frame. When we came back to place the order, I forgot to remind her we’d chosen an ottoman bed, but she remembered it without me even mentioning it. Friendly, patient and excellent customer service throughout. Thanks Katie!
• EM

  Emma M

  Jun 11, 2026
  5.0
  Very knowledgeable, helpful and friendly staff - how customer service should be! Both Katie and Leanne helped with our order and they arranged delivery (and collection of our old mattress) for a day that suited us. Any extra costs/services were clearly explained and optional - there was no 'hard sell' at any point from when we walked into the store until we (eventually) decided to purchase a mattress. The team that delivered/collected the mattresses were also very polite, efficient and respectful of our property. We would not hesitate to return to this store and will happily recommend them as it was a pleasure to receive such good service throughout our experience of buying a new mattress. As part of an offer with our new mattress purchase we were meant to receive a duvet from the manufacturer, however, after about a month we still had not received it. We contacted Katie and she sourced one for us to collect at the store - again on a date/time that suited us. Thanks again for the great customer service!
• JG

  julie Georgiou

  May 16, 2026
  1.0
  Two mattress both sunk in the middle wouldnt buy from here again
• TC

  Tim Campbell

  May 11, 2026
  5.0
  Lovely staff in this branch shop was clean and tidy and overall a good experience
• HW

  Heather Whitehouse

  Mar 17, 2026
  5.0
  Fantastic service and help - really impressive, particularly from Katie - 10/10.

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