Brand Certified
Dreams Stoke-on-Trent
4.6(298 reviews)
Certified by Dreams Stoke-on-Trent • Oct 11, 2026
Business Details
Etruria Way, Stoke-on-Trent, STS
ST4 6JQ, United Kingdom
Certified by Dreams Stoke-on-Trent • Oct 11, 2026
+44 1782 459250
Certified by Dreams Stoke-on-Trent • Oct 11, 2026
https://www.dreams.co.uk/
Certified by Dreams Stoke-on-Trent • Oct 11, 2026
About
Certified by Dreams Stoke-on-Trent • Oct 11, 2026
Mattress ShopBedroom Furniture ShopBedding ShopFurniture ShopHome FurnitureDreams Ltd.
Our team of Bed Experts in Stoke-on-Trent can’t wait to find you a bed that loves you back.
Visit us today and explore a wide range of bed frames, from handy storage frames to stylish divans and headboards, plus cosy mattresses and bedding. There’s even a selection of clearance products, so you can find a better night’s sleep for less. Result!
While you're there, why not hop on our clever Sleepmatch machine? Our patented body-mapping technology will match you with your perfect mattress in minutes.
Book an appointment or pop in and have a chat with one of our Bed Experts today. There’s on-site parking and wheelchair access available when you arrive.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Dreams Stoke-on-Trent • Oct 11, 2026
Hours
Certified by Dreams Stoke-on-Trent • Oct 11, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
Reviews
4.6
298 reviews
5 stars
236
4 stars
32
3 stars
6
2 stars
7
1 star
17
- MMMad MaxxOct 2, 20265.0Extremely helpful. Fantastic customer service. Richard helped me find exactly what I needed.
- AHAlison hammamiAug 30, 20265.0Very helpful staff
- BCBrian Crawford-BallAug 15, 20265.0I went to the store on the 13th August 2026 and was dealt with by Dina. I can't fault the service. I already knew what I wanted but tried the mattress technology to see which was the best. Luckily, my choice was perfect. The coffee was nice, and even got a cup of water because it was so hot. Brilliant store. Highly recommended.
- AAAlisonJul 7, 20261.0We were not impressed by our experience. We tried to ask about the delivery/price options for a mattress but were distracted by the sales rep on the computer. We wanted our old mattress recycling and the new one dropped off, not unpacked/fitted. The sales rep told us we would have to pay the £49.99 charge as we wanted the old mattress recycling and told us what the team would do with our mattress in our room, matter of fact. I trusted what was said and didn't actually check the receipt until later! Then, online I checked the prices and found we had been ripped off! The £40 charge was for the recycling and we shouldn't have had paid the extra £49.99 for the team to unpack and fit the mattress. So, we had to waste our time going back to get a refund. The sales rep should have listened to what we wanted and clearly explained the delivery options....
- GTGary TunnicliffeJun 14, 20265.0Dina was very helpful very pleasant experience no pressure thank you to the dream team
Frequently Asked Questions About Dreams Stoke-on-Trent
Can I apply for finance in your store?
Yes Dreams offer an in-store interest free credit option through a select group of finance companies. All we ask for is the value of your order to be £500 or more. Our Sleep Experts in-store can walk you through the application. You will be required to pay 20% of your order as a deposit, after a successful application.
I need a new mattress but I don't know where to start?
We spend roughly one third of our lives asleep, so it's essential to find the perfect one. Our website has some handy guides to explain all the different types of mattress, but if you would rather hear this face to face from one of our sleep experts in-store then pop along. While you are there, try out Sleepmatch. It's a smart bit of tech that chooses the right mattress just for you and the way you sleep. It only takes 3 minutes and its only available at Dreams
I have already ordered but I should have also asked you to take away my old bed and mattress, is this possible?
It certainly is. Contact us at least 72 hours prior to delivery and we can add recycling to your order. It is fast, convenient and environmentally friendly. We disassemble and utilise every single part possible and all other waste is turned into green energy.
What types of beds and accessories can I find at Dreams Stoke-on-Trent?
You can browse a wide range of beds including storage frames, divan bases, headboards, and mattresses at Dreams Stoke-on-Trent.
How does the Sleepmatch machine help customers at Dreams Stoke-on-Trent?
The Sleepmatch machine uses patented body-mapping technology to find your perfect mattress in minutes, ensuring a better night's sleep tailored to your needs.
Can I apply for interest-free credit directly in the store?
Yes, Dreams offers an in-store interest-free credit option for orders of £500 or more. You pay a 20% deposit after a successful application, guided by our Sleep Experts.
What should I do if I forgot to request removal of my old bed and mattress?
Contact the store at least 72 hours before delivery to add recycling service to your order. Your old bed will be disassembled and recycled responsibly.
What are the store hours for Dreams Stoke-on-Trent?
The store is open Monday, Tuesday, and Thursday from 10:00 to 20:00; Wednesday and Friday from 10:00 to 18:00; Saturday from 09:00 to 18:00; and Sunday from 11:00 to 17:00.
Does Dreams Stoke-on-Trent offer delivery and assembly services?
Yes, the store offers delivery and assembly services to enhance your shopping experience.
Are there parking and wheelchair access facilities at the store?
Yes, Dreams Stoke-on-Trent provides on-site parking and wheelchair access for customers.
What are some nearby places customers can visit before or after shopping at Dreams Stoke-on-Trent?
Nearby places include Eriks UK (building supply), Screwfix (hardware store), and The Queens, Basford (pub and bar), offering options for home improvements or socializing around your visit.
How can nearby stores like Screwfix and Eriks UK complement my visit to Dreams Stoke-on-Trent?
While shopping for beds and mattresses at Dreams, you can also visit Screwfix and Eriks UK for building supplies and hardware needs, making it convenient for home improvement projects.
Is there a gym near Dreams Stoke-on-Trent where customers can work out?
Yes, PureGym and PureGym Stoke-on-Trent North are nearby, so customers can combine their shopping trip with a workout session.
Brand Certified Facts from Dreams Stoke-on-Trent
This information is certified by Dreams Stoke-on-Trent and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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