Brand Certified
Dreams Staines
4.8(60 reviews)
Certified by Dreams Staines • Oct 11, 2026
Business Details
Two Rivers Retail Park, Staines, SRY
TW18 4WA, United Kingdom
Certified by Dreams Staines • Oct 11, 2026
+44 1784 839526
Certified by Dreams Staines • Oct 11, 2026
https://www.dreams.co.uk/
Certified by Dreams Staines • Oct 11, 2026
About
Certified by Dreams Staines • Oct 11, 2026
Mattress ShopBedroom Furniture ShopBedding ShopFurniture ShopHome FurnitureDreams Ltd.
Our team of Bed Experts will be pleased to help you on your journey to a better night’s sleep. Visit us in-store to browse a wide range of beds, including handy storage frames, divan bases, headboards, and mattresses.
While you’re there, why not hop on our clever Sleepmatch machine? Our patented body-mapping technology will find your perfect mattress in minutes. Book an appointment or pop in-store today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Dreams Staines • Oct 11, 2026
Hours
Certified by Dreams Staines • Oct 11, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
Reviews
4.8
60 reviews
5 stars
57
4 stars0
3 stars0
2 stars0
1 star
3
- SMSophie Mazzone4 days ago5.0Harry was very kind and helpful thank you
- TBthomas birdSep 29, 20265.0Amazing service. Thank you Harry
- PFPenny FallonSep 2, 20265.0Great experience buying a mattress! Thanks Harry from Staines branch for helping me choose!
- CGCharlie GirdlerAug 29, 20265.0Harry was amazing helping with changing our delivery date for our bed
- SSSam SheikhAug 11, 20261.0Hi, I didn't think I would be writing a review like this especially about Dreams. First impression really good with Pritesh. He sold me a Therapur cool mattress. Not cheap, so was expecting the best night sleeps ever. However, the mattress was not cool as I expected, in fact I was feeling hot around the area my body touch the mattress. So! I called the branch and they said come in and exchange it for what you like. First they said the mattress could be faulty, lets eliminate that first. I said fine can you arrange for them to come and fix it. They said NO! we cant. YOU will have to call yourself. GREAT! so whats the point of you being here. They gave me the number and I called whilst in the branch, only to hear sorry we are closed for the night, It was only 4.30 but they close at 4pm. I checked all the mattresses but didn't like any. The ones that I did like were too expensive for me. I already spent over a grand. So I asked for a refund. "Sorry we cant give you a refund you will have to call customer service". I said you have nothing to offer me unless I spend another £500 plus so I would like my money back, its only been 2 weeks since I purchased it. "No sorry we can not do that". Again what is the point of you being here I should have just ordered online. I chose a store so I could get service, but there is no care and no service. Pritesh is a student he was caring, I could tell he would do something if he could. But the other guy was just emotionless and didn't really care. Sorry Dreams But I am disgusted with your service. I spent £1199.00 plus I bought the pillow for £75 and I still am not enjoying my sleep.
Frequently Asked Questions About Dreams Staines
Can I apply for finance in your store?
Yes Dreams offer an in-store interest free credit option through a select group of finance companies. All we ask for is the value of your order to be £500 or more. Our Sleep Experts in-store can walk you through the application. You will be required to pay 20% of your order as a deposit, after a successful application.
I need a new mattress but I don't know where to start?
We spend roughly one third of our lives asleep, so it's essential to find the perfect one. Our website has some handy guides to explain all the different types of mattress, but if you would rather hear this face to face from one of our sleep experts in-store then pop along. While you are there, try out Sleepmatch. It's a smart bit of tech that chooses the right mattress just for you and the way you sleep. It only takes 3 minutes and its only available at Dreams
I have already ordered but I should have also asked you to take away my old bed and mattress, is this possible?
It certainly is. Contact us at least 72 hours prior to delivery and we can add recycling to your order. It is fast, convenient and environmentally friendly. We disassemble and utilise every single part possible and all other waste is turned into green energy.
Brand Certified Facts from Dreams Staines
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Certified October 11, 2026Yext Knowledge Graph
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