Brand Certified
Dreams New Cross
4.6(395 reviews)
Certified by Dreams New Cross • Jun 21, 2026
Business Details
New Cross Gate Retail Park, London, SRY
SE14 5UQ, United Kingdom
Certified by Dreams New Cross • Jun 21, 2026
+44 2045 329248
Certified by Dreams New Cross • Jun 21, 2026
https://www.dreams.co.uk/
Certified by Dreams New Cross • Jun 21, 2026
About
Certified by Dreams New Cross • Jun 21, 2026
Mattress ShopBedroom Furniture ShopBedding ShopFurniture ShopHome FurnitureDreams Ltd.
Our team of Bed Experts will be pleased to help you on your journey to a better night’s sleep. Visit us in-store to browse a wide range of beds, including handy storage frames, divan bases, headboards, and mattresses.
While you’re there, why not hop on our clever Sleepmatch machine? Our patented body-mapping technology will find your perfect mattress in minutes.
Please note: This store does not currently have step-free access to the upper level. Please consider booking an appointment with one of our Bed Experts to discuss how we can best support your needs in-store and start your journey to a better night's sleep.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Dreams New Cross • Jun 21, 2026
Hours
Certified by Dreams New Cross • Jun 21, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
Reviews
4.6
395 reviews
5 stars
318
4 stars
30
3 stars
20
2 stars
10
1 star
17
- SHsenait haile5 days ago5.0Mortel, My husband and I returned to Dreams to buy a double mattress and two pillows. We are very happy with our purchase and very satisfied with Mortel's service. He was polite, professional, and very helpful. Thank you, Mortel, for the excellent customer service!
- SASafiya AliJun 20, 20265.0Hi, I visited Dreams on Thursday afternoon around 5:30-6:30, I was greeted by a really kind employee names raheema who supported me with making my purchases at dreams. She was incredibly kind and patient and she supported me very well. I was able to get everything I need and she made sure that she explained everything to me in a way I could understand. I’m very thankful for her work.
- EDErrol DawkinsJun 18, 20265.0The service was very good, the young lady, came to assist us as we entered the shop, she said can I assist you, we told her what bed we were looking for, and she showed use two beds, which were very good value, and we purchased one. Very happy with this young lady, very professional, and always willing to help.
- PJPatsy JohnJun 13, 20265.0The experience at Dreams New Cross was excellent 👌 The assistant Rebecca was so attentive and helpful, she was very accommodating as my dad is 85 years old and she allowed him to try different beds letting him take his time. She was extremely patient and very interested in what my dad was talking about. A very curteous and pleasant young lady.
- FPFaustina PrahJun 13, 20265.0Came to the store received amazing service from Ahmed showed me all the beds and mattresses. He provided me a great Journey and never was pushy but wanted me to get the right bed for myself to sleep well. When I came to pay the Balance, Rebecca was helpful, very polite, friendly and smiley. She offered water to drink but I said I don’t drink very cold water so she went and made it room temperature for me to enjoy. Dreams really has great staff working for them and I highly recommend you going to visit the store at New Cross store and get your new bed and mattresses. Store is tidy, great product knowledge is excellent and prices are reasonable. There is also 2 hours free parking . Thanks New Cross Gate Team 😍
Frequently Asked Questions About Dreams New Cross
I need a new mattress but I don't know where to start?
We spend roughly one third of our lives asleep, so it's essential to find the perfect one. Our website has some handy guides to explain all the different types of mattress, but if you would rather hear this face to face from one of our sleep experts in-store then pop along. While you are there, try out Sleepmatch. It's a smart bit of tech that chooses the right mattress just for you and the way you sleep. It only takes 3 minutes and its only available at Dreams
Can I apply for finance in your store?
Yes Dreams offer an in-store interest free credit option through a select group of finance companies. All we ask for is the value of your order to be £500 or more. Our Sleep Experts in-store can walk you through the application. You will be required to pay 20% of your order as a deposit, after a successful application.
I have already ordered but I should have also asked you to take away my old bed and mattress, is this possible?
It certainly is. Contact us at least 72 hours prior to delivery and we can add recycling to your order. It is fast, convenient and environmentally friendly. We disassemble and utilise every single part possible and all other waste is turned into green energy.
What products can I find at Dreams New Cross?
Dreams New Cross offers a wide range of beds, including storage frames, divan bases, headboards, mattresses, sofa beds, pillows, bedding, and furniture.
How can I find the perfect mattress at Dreams New Cross?
You can use the Sleepmatch machine in-store, which uses patented body-mapping technology to find your perfect mattress in minutes. Booking an appointment or dropping in is recommended.
Does Dreams New Cross offer financing options?
Yes, the store offers interest free credit through select finance companies for orders of £500 or more. A 20% deposit is required after a successful application.
Can Dreams New Cross take away my old bed and mattress?
Yes, if you contact the store at least 72 hours before delivery, they can add recycling services to your order, disassembling and recycling your old bed and mattress responsibly.
What are the opening hours of Dreams New Cross?
The store is open Monday to Friday from 10:00 to 20:00, Saturdays from 09:00 to 18:00, and Sundays from 11:00 to 17:00.
What payment options does Dreams New Cross accept?
Payments can be made using American Express, Android Pay, Apple Pay, cash, financing, Maestro, Mastercard, and Visa.
Is Dreams New Cross accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance and parking available for customers with mobility needs.
Are there nearby places to visit before or after shopping at Dreams New Cross?
Yes, nearby places include New X Coffee for a coffee break, Antique Modern Furniture for additional furniture shopping, and B&M for discount shopping.
How can I get to Dreams New Cross using nearby transit or landmarks?
Dreams New Cross is located near New Cross Gate Retail Park on New Cross Road, close to notable places like Currys PC World and Argos in Sainsburys, which can help you navigate the area.
Can I combine a visit to Dreams New Cross with entertainment or dining nearby?
Yes, after shopping you can enjoy dining at La Cafe Boulangerie or visit the Blue Oyster Bar for seafood and drinks nearby.
Brand Certified Facts from Dreams New Cross
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Certified June 21, 2026Yext Knowledge Graph
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