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Nikhita Dhanda
4 days ago
Outstanding service from GT at Dreams Telford. Professional, knowledgeable, and attentive throughout the whole experience. GT made the process effortless and helped us find exactly what we needed without any pressure. Exceptional customer service and a real credit to the team. Highly recommended.
Excellent service at Dreams Telford thanks to Indy. From the moment we arrived, Indy was welcoming, professional, and really attentive to our needs. They guided us through the different choices with patience and genuine knowledge, helping us find exactly the right fit without any pressure. The whole experience felt smooth, relaxed, and well looked after from beginning to end. Outstanding customer care and a great representative for the store. Would definitely recommend Dreams Telford and would happily return again.
Fantastic experience at Dreams Telford from start to finish. Shaun was incredibly friendly, knowledgeable, and took the time to understand exactly what we were looking for without making us feel pressured at all. He explained all the options clearly, answered every question, and made the whole process easy and enjoyable. Excellent customer service and a real credit to the team. Highly recommend visiting Dreams Telford and asking for Shaun if you want expert advice and a great shopping experience!
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Matt Lowerson
Jun 14, 2026
I had been looking for a single mattress for my son for sometime and on Sunday afternoon my son & I where walking around Telford retail park
On passing Dreams we thought that it would pay to go in and have a look around
on entering we where met with a smile & a warm welcome by Claire one of the sales team,
on explaining to Claire what we had been looking for but also mixed feelings on whether a firm or medium mattress would be best for my son
Claire took the lead and went through all the options available with my son with great advice & allowing my son to try all the appropriate mattresses with a pillow making sure he took his time to see which felt best for himself
Claire also showed my son the difference and make up of each mattresses and gave him a good understanding of this he is autistic & loved the fact that Claire gave him the time and attention & also offered a drink which he gladly accepted
On choosing the right mattress and heading over to pay Claire went through all the details on how to care for my son’s mattress & the good advice necessary for the delivery service 👍
All in all ⭐️⭐️⭐️⭐️⭐️ would well recommend dreams to all👌
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Elise Brittain
Jun 5, 2026
I'd like to give special credit to Shaun Bhakar at Dreams for his excellent customer service. He helped me find the right mattress for my needs and made the whole process easy and stress-free. Shaun was knowledgeable, friendly, and took the time to explain the different options available. Thank you for all your help—I would happily recommend Dreams and Shaun to others.