Our team of Bed Experts will be pleased to help you on your journey to a better night’s sleep. Visit us in-store to browse a wide range of beds, including handy storage frames, divan bases, headboards, and mattresses.
While you’re there, why not hop on our clever Sleepmatch machine? Our patented body-mapping technology will find your perfect mattress in minutes.
Please note: This store does not currently have step-free access to the upper level. Please consider booking an appointment with one of our Bed Experts to discuss how we can best support your needs in-store and start your journey to a better night's sleep.
We went to Dreams Telford to buy new mattress. We were wondering around for a bit and nobody paid any form of attention to us.
We went to desk where quite bored looking guy sat playing with his phone. He showed us some mattresses but he was quite unfriendly, distanced and talked too fast.
He gave us all information we needed. We have ordered mattress but both we felt it was not a pleasant experience with Indy.
When we lived in Oldbury and used Dreams there, it was always great experience from staff, here was quite opposite. It was more like we were a nuisance to them.
Other guy who sat next desk to Indy was quiet until we didn’t want pay extra for mattress warranty, started offering pills, duvet etc.
I can see most of reviews are great. I can’t give Dreams Telford 5 star unfortunately.
Due to delays in delivery we have cancelled order.
0 starts this time for Indy who shown lack of interest and : can’t be bothered attitude towards us.
LW
Lynn Wilkes
Aug 11, 2026
5.0
Shannon Bhakar was brilliant
Greet yes
Did sleep match
Pillow
And a drink
WM
Wrekin highaccess maintenance
Jul 11, 2026
5.0
Store manager gt was very honest and straightforward to deal with happy with the process of refunding
PD
Priya Dhanda
Jun 29, 2026
5.0
Indy was absolutely fantastic from start to finish. His knowledge of Ottoman bed frames was exceptional, and he took the time to show us the different options and explain which would work best for our room. He answered all of our questions with professionalism, patience, and genuine enthusiasm, making sure we found the right choice without ever feeling rushed or pressured. Outstanding customer service throughout – Indy is a real credit to Dreams Telford. Thank you for such a great experience! ⭐️⭐️⭐️⭐️⭐️
EC
Emma Clarke
Jun 28, 2026
5.0
Haven’t even left the store but I had to rave about Indy!
He has been amazing. So patient with us taking us to bed after bed after bed. He knows that job inside and out. Able to get two beds to suit my budget and gave us the best possible deal and best service. Would ask for Indy if you go in
Yes Dreams offer an in-store interest free credit option through a select group of finance companies. All we ask for is the value of your order to be £500 or more. Our Sleep Experts in-store can walk you through the application. You will be required to pay 20% of your order as a deposit, after a successful application.
I have already ordered but I should have also asked you to take away my old bed and mattress, is this possible?
It certainly is. Contact us at least 72 hours prior to delivery and we can add recycling to your order. It is fast, convenient and environmentally friendly. We disassemble and utilise every single part possible and all other waste is turned into green energy.
I need a new mattress but I don't know where to start?
We spend roughly one third of our lives asleep, so it's essential to find the perfect one. Our website has some handy guides to explain all the different types of mattress, but if you would rather hear this face to face from one of our sleep experts in-store then pop along. While you are there, try out Sleepmatch. It's a smart bit of tech that chooses the right mattress just for you and the way you sleep. It only takes 3 minutes and its only available at Dreams.
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