We are a small family run business that has been repairing domestic refrigeration for over 60 years. We repair normal household fridges and freezers... and nothing but! More than 75% of our work now comes from recommendation and many old customers have kept our number and called us again and again. Also, more than 50 engineers and retailers around Essex and Suffolk recommend us so you know you're in good hands. We charge a very competitive fee and we are always upfront about the cost of call out, labour and parts (should you need any). We don't sell appliances and so never try to sell you one.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.