This profile is uncertified and using publicly sourced data
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Business Details
About
Furniture Store
Our home in Norwich House of Fraser is now bigger and better! Come and make yourself comfy on the first floor of House of Fraser in the intu Chapelfield shopping centre, where you can now view our entire handcrafted collection.
We're thrilled to have brought our extremely comfy and stylish furniture to Norwich's historic city centre and think our marvellous collection feels right at home amongst all the medieval splendour! Pop your feet up and our friendly team will be on hand to answer any questions you may have. You can even help yourself to some free fabric samples and product cards so that you can style things when you get home. Handcrafted excellence and expert advice await, we can't wait to say hello!
Location
sofa.com in House of Fraser Norwich
130 merchants hall chantry place, Norwich, NFK
NR2 1SH, United Kingdom
Hours
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:30 AM - 4:30 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.