This profile is uncertified and using publicly sourced data
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Business Details
About
Garden CentreCafe
Welcome to Baytree of Hilgay, part of the Baytree Nurseries & Garden Centre family. We are a family run, charming and traditional garden centre with a Farm Shop and gorgeous oak Restaurant. We are located in a lovely part of the world called Hilgay, between Downham Market, Norfolk, and Ely, Cambridgeshire.
With over 50 years in the industry, we specialise in plants, houseplants, giftware, fertilisers, chemicals, composts, water features, watering equipment, garden decor, solar lighting, seeds, bulbs, outdoor furniture, BBQ’s and so much more.
In the winter we have our own real reindeer, decorations, lights, x-mas trees, german Christmas cabins and much, much more.
Location
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
Sunday10:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.