Safestore Self Storage

Reviews

• AB

  Ali Al Balushi

  6 days ago
  5.0
  Safestore provided a smooth and reliable storage experience. The facility was clean, secure, and easy to access, and the staff were friendly and helpful throughout the process. One piece of advice for students is to book well in advanc ideally around three months before the end of the academic year. Storage units become very popular during the student moving season, and if you wait too long, the size you want may no longer be available, leaving only larger and more expensive units. Planning ahead can save both money and hassle. Overall, a great storage solution that I would recommend.
• NN

  Nisa

  Jun 20, 2026
  5.0
  Everyone I interacted with at Safestore in Newcastle were extremely accommodating and eager to help. The prices were reasonable in itself but I also got a reduced price as a first time customer/student. The whole process was made simple and on the day Steven was especially friendly and helpful. Would definitely recommend!
• NT

  Neil Turner

  Jun 17, 2026
  5.0
  Excellent service from the team at Safestore Newcastle Central. The staff were friendly, professional, and extremely helpful throughout the whole process. They took the time to explain everything clearly and made storing my belongings simple and stress-free. The facility is clean, secure, and easy to access. I wouldn't hesitate to recommend Safestore Newcastle Central to anyone looking for storage solutions. Thanks again to the team for providing such a great customer experience!
• PS

  Peter Smith

  Jun 16, 2026
  5.0
  Great service received from all the team at Newcastle Central from my initial enquiry up to picking up my padlock the whole experience has been excellent . Unit was just as expected , was very clean and secure . Access was great as was able to drive my van to literally within 20 feet of my unit which made unloading it easy , was also able to use one of the sites trolleys which was even better . First experience of using a storage facility and can highly recommend this Safestore site . Well done to everyone
• DC

  Dean Carr

  Jun 12, 2026
  1.0
  I'm 3 days late of informing them I dont need the storage I currently have(needed 14 days in advance) so the extra 4 weeks storage i dont need has kicked in and now I'm getting billed £280 for a months worth of storage in dont need. I miss read the contract thinking it was a weeks rolling not 4 week. What's also disappointing is the main lift was off when I moved so had to use the back entrance which added more time and straint onto experience and the small lock on the 2nd door inside the unit I have is broken too. I won't be using again or recommending to anyone or customers in the company I work for either. I was also told I'd get some vouchers or credit toward moving boxes, bubble wrap, etc, I never received this to date.