Dreams Lancaster

Reviews

• JB

  Josh Bennett

  Apr 1, 2026
  1.0
  Don't even bother with this company they don't honour there contacts and they try to get you to pay money you don't owe by messing up the invoice and finance agreement. They sent me a letter a whole year later saying I owe money, which I don't. Then for the past year when I showed them the proof of the finance agreement and that the money was correct. They said it didn't matter. Even though they messed everything up. I had 2 members of staff confirme my order nearly 2 years ago, they both said it was correct they both said I'd be paying 39.20 a month. Which is what I've been paying and nearly finished. Just for the company to throw them under the bus and say it's wrong and the company won't own up to there mistake. On top of that when I mentioned I wanted a refund because I was very disappointed with there service's they just ignored me.
• GR

  Gillian Rollins

  Oct 5, 2024
  5.0
  Excellent friendly customer service and help from carol today. Thank you
• KB

  Karen Barker

  Jul 23, 2023
  5.0
  Excellent service from Ian. Listened to what I wanted and found me a great deal. Really friendly, not pushy. Highly satisfied. Thanks
• DR

  Derek Robinson

  Jan 17, 2022
  5.0
  What an amazing experience. My bed is well overdue for replacement and I had no idea how technical a bed or mattress needs can be. The help advice and none pushy way we were treated with was exactly how a shopping experience should be. We dealt with the store manager who was full of information and answered everything we asked. Her detailed knowledge great jokey manner and the fact she laughed at my dad jokes despite the tuts from the other half was refreshing. We got a great deal and although a bed isn't cheap we left completely happy and satisfied. If you need anything bed wise go here.

Frequently Asked Questions About Dreams Lancaster