Since 2024, Arlo & Jacob has brought distinctly British sofa design to the heart of Royal Tunbridge Wells’ shopping district. Customers are invited to enjoy the Arlo experience, with complimentary style consultations from our in-store design specialists and an extensive selection of house and designer fabrics to create a piece of furniture that is uniquely yours. Our carefully curated showroom collection showcases the very best of our range – from classics to contemporary designs. With bespoke options tailored to your requirements, there is a sofa for every home and style. Just around the corner from Tunbridge Wells Railway Station and located on one of the town’s most popular shopping streets, we’re perfectly placed for a visit.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.