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Dreams Stevenage Roaring Meg

4.6
(131 reviews)

Business Details

Unit 2B, Roaring Meg Retail Park,, Stevenage, HRT
SG1 1XN, United Kingdom
+44 1438 500172
https://www.dreams.co.uk/

About

Mattress ShopBedroom Furniture ShopBedding ShopFurniture ShopHome FurnitureDreams Ltd.
Our team of Bed Experts will be pleased to help you on your journey to a better night’s sleep. Visit us in-store to browse a wide range of beds, including handy storage frames, divan bases, headboards, and mattresses. While you’re there, why not hop on our clever Sleepmatch machine? Our patented body-mapping technology will find your perfect mattress in minutes. Book an appointment or pop in-store today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Dreams Stevenage Roaring Meg
Unit 2B, Roaring Meg Retail Park,, Stevenage, HRT
SG1 1XN, United Kingdom

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:30 AM - 4:30 PM
8/31/202610:00 AM - 8:00 PM

Reviews

4.6
131 reviews
5 stars
116
4 stars
4
3 stars
0
2 stars
1
1 star
10
  • MT
    Maja Trzop
    Aug 4, 2026
    1.0
    Extremely disappointing experience from start to finish. We ordered a king-size mattress on 9 July and were assured by the sales assistant in-store that it would be delivered on 5 August. Although this was already quite a long lead time, we accepted it based on that promise. As the delivery date approached, we received no communication whatsoever regarding a delivery slot. After spending two hours trying to get through to customer service, we finally discovered that the store had never actually placed our order. We were then told that the new delivery date would be 27 August, more than seven weeks after the original purchase date. To make matters worse, following this conversation we received a confirmation showing a double mattress scheduled for delivery on 27 August, despite the fact that we had ordered a king-size mattress. We immediately queried this by email but never received a response. The entire experience has been incredibly frustrating. Customer service appears to be overwhelmed, with minimum waiting times of around two hours on chat, and the overall service felt disorganised, sloppy, and poorly managed. We were particularly disappointed because we have guests staying with us and specifically needed the mattress well before the end of summer. Given the repeated mistakes, lack of communication, and poor customer support, we ultimately cancelled the order and will not be shopping with Dreams again. I would not recommend Dreams based on this experience.
  • LD
    Lesley Draper
    Jul 16, 2026
    5.0
    Jason Dobson was amazing, really helped with the bed for my husband and wasn’t pushy - very professional
  • MA
    Michelle Anderton
    Jun 28, 2026
    5.0
    Jason that served us was very helpful, friendly and gave us the time we needed to make our decision.
  • DN
    Dan N
    Jun 23, 2026
    5.0
    Fantastic service from Mehrnoush, Came in looking for a new pillow and she guided me to the best ones, I was able to test them all out in my own time with no pressure.
  • LC
    leah cooper
    Jun 20, 2026
    5.0
    Mehrnoush came straight over to us and said hello with a smile. She immediately asked us our needs and what we were looking for and directed us to the right area. Following this we were offered a sleep analysis to accurately measure our sleep needs which was a quick and smooth process. Altogether the service was quick and easy!

Frequently Asked Questions About Dreams Stevenage Roaring Meg

Can I apply for finance in your store?

Yes Dreams offer an in-store interest free credit option through a select group of finance companies. All we ask for is the value of your order to be £500 or more. Our Sleep Experts in-store can walk you through the application. You will be required to pay 20% of your order as a deposit, after a successful application.

I have already ordered but I should have also asked you to take away my old bed and mattress, is this possible?

It certainly is. Contact us at least 72 hours prior to delivery and we can add recycling to your order. It is fast, convenient and environmentally friendly. We disassemble and utilise every single part possible and all other waste is turned into green energy.

Brand Certified Facts from Dreams Stevenage Roaring Meg

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Certified August 16, 2026Yext Knowledge Graph
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