Dreams Southampton

Reviews

• BG

  Barry Gilleland

  May 18, 2026
  5.0
  A really helpful lady in the store today, explained what was available and helped a lot with the choice of new mattress.
• PP

  P.A

  Apr 25, 2026
  5.0
  I had a fantastic, seamless experience buying a bedframe and headboard from the Southampton store. Being able to choose my exact delivery date while in the store was a huge plus. The communication all the way through and right before delivery was spot on: I received a 2-hour time slot the day before, and the delivery team even called me on the morning of the delivery to make sure I was home. The delivery guys were so friendly and automatically put on shoe protectors before coming inside - a really nice touch. They assembled the new bed flawlessly and took away my old bedframe and headboard. My only piece of constructive feedback is that I had to dismantle the old bed myself before they could take it away; it would be great if Dreams offered a dismantling service. Aside from that, everything was honestly great! 10/10.
• MM

  moo moo

  Mar 22, 2026
  5.0
  Absolutely amazing customer care and service. We visited the southampton branch mountbatten way, this is our 3rd purchase with this store due to replacing old ( ie old not purchased from dreams) .The staff definitely know what you need we would highly recommend them.would give more stars if I could. We see the same lady everytime will not go nowhere else keep up the good work. From amanda falussy
• SC

  Sam Collins

  Mar 21, 2026
  5.0
  Lovely service cup of coffee and used the mattress machine to help choose what mattress we needed , found the perfect tempar medium new tempar pliows and tempar mattress protector , very happy
• SG

  Steve George

  Feb 14, 2026
  3.0
  Staff are to indifferent 😐

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