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Dreams Hedge End

4.9
(169 reviews)

Business Details

+44 2382 127825
https://www.dreams.co.uk/

About

Mattress ShopBedroom Furniture ShopBedding ShopFurniture ShopHome FurnitureDreams Ltd.
Our team of Bed Experts in Hedge End will be delighted to find you a bed that loves you back. Browse a selection of beautiful beds, including convenient storage frames, and a range of mattresses to suit every type of sleeper, from TEMPUR® to Silentnight. Take advantage of our innovative Sleepmatch machine; our patented body-mapping technology will find you a mattress that perfectly suits your unique needs in minutes. Within this store, you can also visit our Feather & Black showroom, showcasing a collection of exquisite bedroom furniture and sumptuous mattresses. Book an appointment or simply drop by today and speak to one of our Bed Experts. When you arrive, enjoy the convenience of on-site parking with wheelchair access.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Dreams Hedge End
Unit 1B, Bradbeers Retail Park, Southampton, HAM
SO30 2QY, United Kingdom

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:00 AM - 4:00 PM

Reviews

4.9
169 reviews
5 stars
162
4 stars
2
3 stars
0
2 stars
1
1 star
4
  • MA
    Macaulay Antell
    Aug 24, 2026
    5.0
    What an amzing experience 👏 we went in friday looking for a new bed & mattress! We were met by a lady called Nicola who was so friendly and welcoming giving us all the information we needed! We then came back saturday and again Nicola and the team were so helpful securing us our new bed! They offered us drinks, Entertained our kids and worked around delivery dates for us! Bravo to the team! I'd highly recommend using these!
  • NZ
    Nick Zammeti
    Aug 20, 2026
    1.0
    Absolutely shocking service. I genuinely struggle to understand how there can be so many positive reviews based on our experience. We have spent over £7,000 with this company, yet the customer service has been virtually non-existent. We repeatedly struggle to get hold of anyone. Calls go unanswered, emails receive no response, and even the live chat seems impossible to get a reply from. For a company that is part of Dream, I am extremely surprised at the level of service we have received. Spending this amount of money and then being unable to get basic support is incredibly frustrating and disappointing. Based on our experience, I would strongly recommend thinking twice before purchasing from this company. We certainly expected far better service.
  • CC
    Connor Chappell
    Jul 4, 2026
    5.0
    I don’t usually leave reviews for retail stores, but the service we received at Dreams in Hedge End was too good not to mention. Julie and the whole team were absolutely fantastic from start to finish. They were welcoming, knowledgeable, and took the time to help us find the right bed without ever making us feel pressured. Their advice was honest, patient, and tailored to what we were looking for, which made the whole experience enjoyable and stress-free. It’s rare to receive such genuinely excellent customer service these days, and the team at Dreams in Hedge End really stood out. A huge thank you to Julie and everyone else involved—we’re delighted with our purchase and wouldn’t hesitate to recommend this store to anyone looking for a new bed.
  • RM
    Roger Mackrory
    Jun 20, 2026
    5.0
    We were served by Nichola, who showed us your range of beds & mattresses, she was very knowledgeable & most helpful .
  • CD
    Charlotte Deane
    Jun 11, 2026
    5.0
    Justyna was so lovely helping me find a mattress and was really helpful in choosing one that was right for me and my scoliosis pain, thank you so much ☺️

Frequently Asked Questions About Dreams Hedge End

Can I apply for finance in your store?

Yes Dreams offer an in-store interest free credit option through a select group of finance companies. All we ask for is the value of your order to be £500 or more. Our Sleep Experts in-store can walk you through the application. You will be required to pay 20% of your order as a deposit, after a successful application.

I have already ordered but I should have also asked you to take away my old bed and mattress, is this possible?

It certainly is. Contact us at least 72 hours prior to delivery and we can add recycling to your order. It is fast, convenient and environmentally friendly. We disassemble and utilise every single part possible and all other waste is turned into green energy.

Brand Certified Facts from Dreams Hedge End

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Certified September 27, 2026Yext Knowledge Graph
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